ITS launches students on their Carolina laptops

August 17, 2016

As the campus bustle resumes following summer break, thousands of UNC-Chapel Hill students are good to go with laptops newly purchased from the University and with mobile devices recently connected to Carolina’s wireless network. ITS serves 3,000 first-year students during … Continued

Enhancements make printing map mobile friendly

August 16, 2016

Through collaboration between ITS Teaching & Learning and ITS Digital Services, UNC-Chapel Hill Information Technology Services launched a mobile-friendly map of campus printers in CarolinaGO, the University’s official mobile app, in November 2015. The new map provides a better experience … Continued

ITS collaborates on wireless solution at UNC-Asheville

August 12, 2016

What happens when two UNC universities with shared resources decide to both implement eduroam–and confuse your wireless configuration while they’re at it? In this case, staff of UNC-Chapel Hill Information Technology Services and at UNC-Asheville worked together to implement a … Continued

ITS ramps up server consolidation, reduces clients’ bills

August 10, 2016

UNC-Chapel Hill Information Technology Services has continued its journey into server and storage virtualization with a next-generation virtualization infrastructure. ITS accomplished this by: 1. Realigning staff to better support the work load 2. Adopting automation strategies to create efficiencies 3. … Continued

A Q&A with Carolina’s Chief Privacy Officer

August 8, 2016

Micki Jernigan, Carolina’s Chief Privacy Officer since January, explains what the Institutional Privacy Office does, why it is important to the University and what she enjoys about the job.      What is the Institutional Privacy Office?    The Institutional … Continued

Local school districts and CRC benefit from partnership

July 15, 2016

The ITS Computer Repair Center (CRC) repairs 250 Lenovo and Apple laptops per month collectively for two local school districts in an arrangement that began in 2013. By partnering with the highly-rated ITS Computer Repair Center, Chapel Hill-Carrboro City Schools … Continued

Alert Carolina system improved

July 5, 2016

In late June, UNC-Chapel Hill Information Technology Services, Campus Safety & Risk Management, and Communications and Public Affairs implemented significant enhancements that streamlined and automated more of the Alert Carolina Emergency Notification System. Improvements enable faster activation With a project … Continued

Where to find ITS on Twitter

June 30, 2016

Want to keep up throughout the day with issues, happenings and news related to and of interest to UNC-Chapel Hill Information Technology Services? Twitter is a good place for that, and a good source for that information are the Twitter … Continued

Campus receives recommendations for web-conferencing use

June 15, 2016

Brian Fodrey, Assistant Dean for Information Technology, UNC-Chapel Hill School of Government, was one of 14 members of a campus committee that examined Carolina’s web-conferencing use and issued a report in February 2016. Made up of members from the University’s … Continued

Carolina retires its mainframe computer

June 2, 2016

On Cinco de Mayo, Information Technology Services retired the University’s mainframe computer, the environment that housed Carolina’s legacy student information, financial reporting and payroll systems. Mainframe used for more than 40 years The computer was used for large-scale computing for … Continued

On the job with ITS Transport Operations

May 19, 2016

Within UNC-Chapel Hill Information Technology Services’ Communication Technologies group, Transport Operations team members are always on the go. ITS Transport Operations is responsible for the installation and maintenance of transport cable on campus, which means all those types of lines … Continued

ResNET student workers embrace serving fellow students

May 6, 2016

  One group within Information Technology Services serves the technology needs of nearly 9,000 individuals and more than 90 buildings and has quite a variety of devices to maintain and troubleshoot. ResNET, which stands for Residential Networking, Education & Technology, … Continued