As the campus bustle resumes following summer break, thousands of UNC-Chapel Hill students are good to go with laptops newly purchased from the University and with mobile devices recently connected to Carolina’s wireless network. ITS serves 3,000 first-year students during … Read more

Through collaboration between ITS Teaching & Learning and ITS Digital Services, UNC-Chapel Hill Information Technology Services launched a mobile-friendly map of campus printers in CarolinaGO, the University’s official mobile app, in November 2015. The new map provides a better experience … Read more

What happens when two UNC universities with shared resources decide to both implement eduroam–and confuse your wireless configuration while they’re at it? In this case, staff of UNC-Chapel Hill Information Technology Services and at UNC-Asheville worked together to implement a … Read more

UNC-Chapel Hill Information Technology Services has continued its journey into server and storage virtualization with a next-generation virtualization infrastructure. ITS accomplished this by: 1. Realigning staff to better support the work load 2. Adopting automation strategies to create efficiencies 3. … Read more

Micki Jernigan, Carolina’s Chief Privacy Officer since January, explains what the Institutional Privacy Office does, why it is important to the University and what she enjoys about the job.      What is the Institutional Privacy Office?    The Institutional … Read more

The ITS Computer Repair Center (CRC) repairs 250 Lenovo and Apple laptops per month collectively for two local school districts in an arrangement that began in 2013. By partnering with the highly-rated ITS Computer Repair Center, Chapel Hill-Carrboro City Schools … Read more

In late June, UNC-Chapel Hill Information Technology Services, Campus Safety & Risk Management, and Communications and Public Affairs implemented significant enhancements that streamlined and automated more of the Alert Carolina Emergency Notification System. Improvements enable faster activation With a project … Read more

Brian Fodrey, Assistant Dean for Information Technology, UNC-Chapel Hill School of Government, was one of 14 members of a campus committee that examined Carolina’s web-conferencing use and issued a report in February 2016. Made up of members from the University’s … Read more

On Cinco de Mayo, Information Technology Services retired the University’s mainframe computer, the environment that housed Carolina’s legacy student information, financial reporting and payroll systems. Mainframe used for more than 40 years The computer was used for large-scale computing for … Read more

Within UNC-Chapel Hill Information Technology Services’ Communication Technologies group, Transport Operations team members are always on the go. ITS Transport Operations is responsible for the installation and maintenance of transport cable on campus, which means all those types of lines … Read more

  One group within Information Technology Services serves the technology needs of nearly 9,000 individuals and more than 90 buildings and has quite a variety of devices to maintain and troubleshoot. ResNET, which stands for Residential Networking, Education & Technology, … Read more

As software licenses become more complex and software prices rise, Information Technology Services is saving money by managing its relationships with vendors. ITS is investing in vendor management as a way to reduce costs and avoid other costs associated with … Read more