Managing vendor relationships is smart business

April 28, 2016

As software licenses become more complex and software prices rise, Information Technology Services is saving money by managing its relationships with vendors. ITS is investing in vendor management as a way to reduce costs and avoid other costs associated with … Continued

ITS is wrapping up campus migration to VoIP

April 21, 2016

  Some 20,000 new phones later, Information Technology Services has nearly finished UNC-Chapel Hill’s transition to a Voice-over-Internet Protocol (VoIP) phone system. This effort replaced a 30-year-old technology and saved more than $2 million a year. Porting began in 2012 … Continued

Fiber work never ends for this ITS group

April 13, 2016

  Fiber is what enables us to communicate on campus. For many of us, that’s where our understanding of fiber-optic cable ends. Fiber, for the record, is what digital data travels through in the form of pulses of light. Essential, … Continued

CarolinaGO continues to expand

April 6, 2016

  CarolinaGO, the official University mobile app for UNC-Chapel Hill, is now used by some 10,000 members of the campus community. The app enables students, faculty and staff to easily access resources such as dining options, a campus map, walking … Continued

Experts: Elevate digital communications

March 21, 2016

As the speed of tech innovation surges and communications increasingly rely on social and data, the UNC-Chapel Hill campus community must elevate its digital marketing and communications game. University organizations can improve their marketing and communications by increasing innovation, boosting … Continued

GPS vests enlighten Carolina football training

January 29, 2016

  Thanks to technology that Information Technology Services rolled out and supports, UNC-Chapel Hill’s football program can collect and analyze detailed information to help optimize player performance and safety. “During workouts, practices, and even games, certain players are wearing vests … Continued

On Site Support helps beef up emergency response

January 26, 2016

  The Information Technology Services unit that supports the technology needs of the Athletics Department can feel good that its work on one recent project bolstered campus safety and emergency response. ITS On Site Support Athletics worked with the Athletics … Continued

Ken Yow retires from his “day job” after 39 years

January 22, 2016

Ken Yow’s “day job” has worked out pretty well. When Yow came to work at UNC-Chapel Hill as a clerk-typist in Group Child Care Consultant Services of the School of Social Work in December 1976, he certainly wasn’t expecting to … Continued

Digital signs enable better communication

January 21, 2016

  Without realizing who is responsible, fans who come watch Carolina’s sports teams play haven’t been able to miss one quite visible way that Information Technology Services has helped the Athletics Department improve ticket operations. ITS On Site Support Athletics, … Continued

On Site Support helps upgrade ticket ops technology

January 20, 2016

UNC-Chapel Hill’s Athletics Department has improved efficiency, data security and customer service within its ticket operations with help from Information Technology Services. ITS On Site Support Athletics, the group that supports the department’s technology needs, has deployed a variety of … Continued

ITS rolls out video tool to assist coaches and players

January 15, 2016

  The Information Technology Services group that provides tech support to the Athletics Department has introduced new technology to the volleyball program that saves coaches several hours of work a day and strengthens teaching and learning. In September, ITS On … Continued

On Site Support deploys Microsoft Surface

January 12, 2016

The Microsoft Surface is the official tablet for the National Football League, as the Microsoft marketing people promote on the website for the device. The Surface is convenient enough for NFL coaches and players to use on the sidelines, in … Continued