Some 20,000 new phones later, Information Technology Services has nearly finished UNC-Chapel Hill’s transition to a Voice-over-Internet Protocol (VoIP) phone system. This effort replaced a 30-year-old technology and saved more than $2 million a year. Porting began in 2012 … Read more

Fiber is what enables us to communicate on campus. For many of us, that’s where our understanding of fiber-optic cable ends. Fiber, for the record, is what digital data travels through in the form of pulses of light. Essential, like … Read more

  CarolinaGO, the official University mobile app for UNC-Chapel Hill, is now used by some 10,000 members of the campus community. The app enables students, faculty and staff to easily access resources such as dining options, a campus map, walking … Read more

As the speed of tech innovation surges and communications increasingly rely on social and data, the UNC-Chapel Hill campus community must elevate its digital marketing and communications game. University organizations can improve their marketing and communications by increasing innovation, boosting … Read more

  Thanks to technology that Information Technology Services rolled out and supports, UNC-Chapel Hill’s football program can collect and analyze detailed information to help optimize player performance and safety. “During workouts, practices, and even games, certain players are wearing vests … Read more

  The Information Technology Services unit that supports the technology needs of the Athletics Department can feel good that its work on one recent project bolstered campus safety and emergency response. ITS On Site Support Athletics worked with the Athletics … Read more

Ken Yow’s “day job” has worked out pretty well. When Yow came to work at UNC-Chapel Hill as a clerk-typist in Group Child Care Consultant Services of the School of Social Work in December 1976, he certainly wasn’t expecting to … Read more

  Without realizing who is responsible, fans who come watch Carolina’s sports teams play haven’t been able to miss one quite visible way that Information Technology Services has helped the Athletics Department improve ticket operations. ITS On Site Support Athletics, … Read more

UNC-Chapel Hill’s Athletics Department has improved efficiency, data security and customer service within its ticket operations with help from Information Technology Services. ITS On Site Support Athletics, the group that supports the department’s technology needs, has deployed a variety of … Read more

  The Information Technology Services group that provides tech support to the Athletics Department has introduced new technology to the volleyball program that saves coaches several hours of work a day and strengthens teaching and learning. In September, ITS On … Read more

The Microsoft Surface is the official tablet for the National Football League, as the Microsoft marketing people promote on the website for the device. The Surface is convenient enough for NFL coaches and players to use on the sidelines, in … Read more

      Once you spend a little time with members of the Information Technology Services group that provides tech support to the UNC-Chapel Hill Athletics Department, you’ll realize that the work is like supporting a city. The On Site … Read more