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Campus Data Network

February 17, 2017

…ers Rebooting more than 3 APs concurrently unless the reboot is to apply a customer requested change and has no service impact Migration of wireless services to new hardware Rebooting BES switch Rebooting a DC switch in a redundant pair (edge or spine) Upgrading hostscan package on Cisco 4150 ASAs Upgrading AnyConnect client packages on Cisco 4150 ASAs OPERATIONAL CHANGE EXAMPLES: Rebooting an AP (single action) Rebooting an edge switch (single ac…

Office 365

March 25, 2015

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5G and Wireless Service

April 12, 2022

…r and indoor cellular coverage and capacity across the UNC-Chapel Hill campus.    …

Upgrade and Transition of Software Distribution

September 24, 2021

…The PHP platform that the Software Distribution service operated on was no longer supported by the vendor, so this project upgraded the platform. The project also transitioned support of the service from ITS Infrastructure and Operations to the University Services team in ITS Enterprise Applications….

New Curriculum

October 1, 2021

After a three-year process involving hundreds of faculty, students, staff and other key stakeholders, the new General Education curriculum is being implemented for undergraduates beginning in fall 2022. This project implemented the system changes needed to support the new IDEAs in Action curriculum (IDEA stands for Identify, Discover, Evaluate and Act), which replaces the current curriculum adopted in 2006. For more information, visit the IDEAs i…

Decommission ADFS Infrastructure for M365 Authentication

December 6, 2021

…ime, have been lingering and if resolved will either improve service, save staff time, reduce cost, or allow for the decommissioning of aged infrastructure or services.” This past summer the ITS cloud team and ITS identity management teams did an evaluation to see if we needed the ADFS infrastructure and concluded we do not need it anymore. The goal of this project is to remove the ADFS on-premises infrastructure and rely on Azure Active Directory…

Pervasive Campus Wi-Fi Initiative Project

September 3, 2014

…ires Wi-Fi connectivity sooner than the schedule for your building, we are still scheduling ad hoc Wi-Fi installations at the a la carte pricing of $1500 per indoor wireless access point. While you won’t get a refund for that expenditure when the time comes to cover your building, any access points that you purchased will be covered for automatic upgrades at no charge under campus Wi-Fi refresh plans. For more information, contact Jim Gogan at gog…

Survey: Business Systems Help Desk customers “very satisfied”

June 22, 2015

…st technology changes the University has ever experienced. Help Desk keeps customers updated So it is especially striking that Information Technology Services’ new Business Systems Help Desk, which launched September 1 to assist users of the new financial information and personnel applications of ConnectCarolina, has been able to elicit smiles from an overwhelming majority of its customers. That’s even as some ConnectCarolina issues are still bein…

2024 UNC HIPAA Risk Assessment

April 9, 2024

…ws: School of Dentistry, School of Medicine, College of Arts & Sciences, Institutional Integrity and Risk Management, Student Affairs, Information Technology Services, Office of University Counsel, Internal Audit, Finance & Budget, Facility Services, University Communications, Development Office, Office of the Vice Chancellor of Research, Renaissance Computing Institute, Eshelman School of Pharmacy. An outside vendor/third party will be hired to c…

Security Program Revision

April 9, 2024

…mpact our UNC community? Faculty and Students All UNC-Chapel Hill faculty, staff, students, and campus affiliates will be impacted as the project intends to serve the entire institution. However, depending on your role in campus security, involvement may differ. When is this happening? The Security Program Revision is an ongoing project, starting January 2024, with annual checks. In January 2025, a more detailed plan for the next four years will b…

Email and Onyen Namespace

March 11, 2024

…pus Onyen holders and email users. The impact will vary by group. Faculty, Staff, Students, Retirees, and other Affiliates: No action is required from these groups at this time, but they may notice changes if they get a new email alias. ITS Service Desk, ITS, and distributed IT staff: Members of these groups will be involved in the project implementation and ongoing email alias management. It should be easier, but different. When is this happening…

Enterprise Firewall Migration

September 23, 2021

…ANs will prevent attacks and also limit the scope of attacks across the University. Onboarding the rest of campus will significantly expand the range and depth of the University’s defenses. It will also give ITS unprecedented awareness of which mission-critical systems we need to protect. How does this impact our UNC community? Faculty and Staff We will be working with IT partners across the University to migrate VLANs to the the campus enterprise…