Want to become a better public speaker? It’s a common professional development goal. Who doesn’t want to be confident, knowledgeable and engaging? Luckily, Microsoft has developed some built-in tools that eases your path to becoming a stronger public speaker. These … Read more

The COVID-19 pandemic and shift to hybrid and remote working changed our relationships with our office phones. Call forwarding to another number was an option, but things got complicated if you wanted to use a landline and changed locations frequently … Read more

Picture this: you’ve been trying to nail down some details for what feels like weeks, sending emails and playing phone tag. The good news is that you finally have a voicemail with all the details. The bad news is that … Read more

If Earth Day has you “thinking green,” don’t forget about technology.   It’s easy to see how working from home reduces our personal environmental footprint, whether that’s by commuting less and burning fewer fossil fuels, using fewer dry-cleaning services or by … Read more

Since last spring, Neil McKeeman has been working five shifts a week at the ITS Operations Center on top of his full-time job of managing the center. Filling in for deployed reservist McKeeman graciously accepted this double duty — normally … Read more

Student worker Anne Claire Foreman, a valued member of ITS Communications’ small team, leaves ITS next week for an internship with a Raleigh public relations firm. Foreman, who will graduate in May 2021 from the Hussman School of Journalism & … Read more

During the summer, the Information Security Office faced a challenge — the campus community began requiring an increasing number of risk assessments. The increased demand for security risk assessments was due to the University’s transition to 100% working from home … Read more

The ITS Service Desk prides itself on adapting to change, so when it looked as though the COVID-19 pandemic was going to last longer than the state’s initial lockdown, the team already had multiple plans in place. One of those … Read more

SecurityCon 2020, the Information Security Office’s annual conference on October 9, featured conversations about increased cybersecurity concerns related to remote work and learning during the COVID-19 pandemic. Dennis Schmidt, Chief Information Security Officer and Assistant Vice Chancellor at UNC-Chapel Hill … Read more

SecurityCon 2020 drew a record-breaking number of registrations and attendees — of course via Zoom, given the COVID-19 pandemic. The Information Security Office’s first virtual SecurityCon on October 9 drew more than 150 registrants for the talks, 20-plus for the Capture … Read more

When the Information Security Office transitioned to remote operations back in March, the team members’ first concern was making sure that they were communicating effectively. They quickly decided that the best way to reach their audiences was through a multi-channel … Read more

ITS Enterprise Applications team members have quickly adapted to support the University’s ever-changing needs during the COVID-19 pandemic. Enterprise Applications is in one respect doing what it knows well — supporting campus entities’ requirements for information and analysis from ConnectCarolina, … Read more