Starting July 22, Adobe apps at UNC-Chapel Hill will require Duo 2-Step Verification at login. This requirement includes the standalone Adobe Acrobat Pro app, Adobe Creative Cloud apps and online services from Adobe. Duo is a 2-Step Verification tool the … Read more
Today, the Information Security Office will extend the default “remember me” period for Duo 2-Step Verification from 12 hours to seven days. This extension means that most users will verify their identities less often when they log into systems that … Read more
On July 10, ITS will launch a new Help Portal at help.unc.edu. The new portal is designed to connect you with tech help, answers and services. The new portal is part of a larger change to a new customer support … Read more
This month, the Digital Accessibility Office is celebrating five years at UNC-Chapel Hill. What better way to kick off the celebration than with five fun facts about the Digital Accessibility Office (DAO)? The DAO supports the University’s commitment to ensuring … Read more
Four years ago, the Information Security Office kicked off a major firewall migration project. The migration, which moved about 200 unprotected VLANs (virtual local area networks) to campus enterprise firewalls, will help prevent attacks and limit the scope of attacks … Read more
Phased approach ITS planned these configuration changes for two phases. ITS completed the first phase on June 4. In this phase, ITS restricted access to some University resources from the guest Wi-Fi networks. These resources included locally hosted file shares … Read more
Erin Towne, a Chapel Hill resident with experience in business analysis and process architecture, joined the Information Security Office today as a senior program business analyst for information security. Towne, who is no stranger to ITS, will lead program analysis … Read more
Valuable experience In his 20 years at ITS, Cross has amassed a wealth of technical expertise and skills he brings to the MDS manager position. He started his career at UNC as a student employee, where he learned the basics … Read more
On July 10, UNC-Chapel Hill will switch to a new customer support tool — here’s a preview of the features you’ll notice on day one. The customer support tool powers the UNC Help Portal and helps campus users report tech … Read more
Ethan Kromhout has been named Assistant Vice Chancellor for ITS Infrastructure, Operations & Networking, effective June 3, after serving as interim AVC since June 2022. He “is without peer with respect to technical acumen and ability both to get new … Read more
To maintain uninterrupted Wi-Fi access, ITS encourages students, faculty and staff to take a few minutes and reregister devices with eduroam before January 23, 2025. Registering with eduroam takes minutes, adds benefits ITS recommends that all students, faculty and staff … Read more
As announced in the 2023 Networking Annual Report, UNC’s guest wireless network (UNC-Guest) will soon be more widely available on campus. Currently, the UNC-Guest Wi-Fi network is available in select parts of campus, usually deployed at the request of a … Read more
