CarolinaGO, the official University mobile app for UNC-Chapel Hill, is now used by some 10,000 members of the campus community. The app enables students, faculty and staff to easily access resources such as dining options, a campus map, walking … Read more

As the speed of tech innovation surges and communications increasingly rely on social and data, the UNC-Chapel Hill campus community must elevate its digital marketing and communications game. University organizations can improve their marketing and communications by increasing innovation, boosting … Read more

  Thanks to technology that Information Technology Services rolled out and supports, UNC-Chapel Hill’s football program can collect and analyze detailed information to help optimize player performance and safety. “During workouts, practices, and even games, certain players are wearing vests … Read more

  Without realizing who is responsible, fans who come watch Carolina’s sports teams play haven’t been able to miss one quite visible way that Information Technology Services has helped the Athletics Department improve ticket operations. ITS On Site Support Athletics, … Read more

  The Information Technology Services group that provides tech support to the Athletics Department has introduced new technology to the volleyball program that saves coaches several hours of work a day and strengthens teaching and learning. In September, ITS On … Read more

      Once you spend a little time with members of the Information Technology Services group that provides tech support to the UNC-Chapel Hill Athletics Department, you’ll realize that the work is like supporting a city. The On Site … Read more

  If you spend even a brief bit of time with these three members of the ITS On Site Support team, you’re quickly struck by their tremendous camaraderie and mutual admiration. Tech Support Analysts Leslie Kreizman and Mark Wampole have … Read more

Information Technology Services On Site Support used to send hard disk drives and other disks that people considered “dead” to outside data recovery vendors. For trying to recover the data, those outside firms would charge the University $1,000 or more … Read more

  It shouldn’t come as a surprise that support is at the core of this team within UNC-Chapel Hill Information Technology Services: the Internal Support team of On Site Support within User Support & Engagement. Sure, you’d expect that OSS … Read more

  Employees of one Information Technology Services group are as much a part of their customers’ sites as they are ITS. The dozen members of the On Site Support staff are embedded with the departments they serve, immersing themselves into … Read more

Now on the job for two months at Information Technology Services, Assistant Vice Chancellor Dennis Schmidt said he’s been impressed by the professionalism of the ITS staff, pleased by the level of coordination among the ITS groups and touched by … Read more

At the 2015 UNC Cause, Morgon Haskell, Support Specialist with ITS Teaching & Learning, led a session about the lifecycle of integrating non-native applications with the Sakai learning environment. In this guest blog post, Haskell shares some highlights. As richer … Read more