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Where to find ITS in the Twittersphere

August 12, 2015

Want to keep up throughout the day with issues, happenings and news related to and of interest to UNC-Chapel Hill Information Technology Services? Twitter is a good place for that, and a good source for that information are the Twitter … Read more

ITS names recipients of Star Heels Awards

August 10, 2015

UNC-Chapel Hill Information Technology Services has named the department’s recipients of the 2015 Star Heels Awards. Administered by Benefits Services in the Office of Human Resources, the Star Heels Award Program recognizes and rewards excellent employees. Award recipients receive a … Read more

New enrollment model for eduroam launches

August 3, 2015

The beta enrollment model for eduroam migrates to the production enrollment model for the entire campus on Monday, August 3, starting at 5:30 p.m. and finishing by 8 p.m., at the latest. Following this migration, you will configure a system … Read more

July 31 network service-continuity testing

July 30, 2015

On Friday, July 31, at 5:30 p.m., ITS Communication Technologies will conduct a service-continuity test. The purpose of this test is to ensure appropriate redundancy measures are in place for critical campus IT architecture. The importance of continuity testing ITS … Read more

More than 85% of phone lines now operate on VoIP

July 27, 2015

ITS Communication Technologies changed another 961 phone lines to the Voice-over-Internet Protocol system on Friday, July 24. That brings the number of phone lines converted over from the legacy AT&T Centrex phone system to 17,000-plus of the 20,000 in the … Read more

Password managers strengthen online safety

July 13, 2015

Do you feel confident and comfortable with the system you’re using to manage your work and personal passwords? That assumes you even have a system. With data breaches in the news practically every day, using a password management system is … Read more

Survey: Business Systems Help Desk customers “very satisfied”

June 22, 2015

Change is always difficult, and the consolidation last fall of UNC-Chapel Hill’s Finance, Human Resources and Payroll functions with the existing Student Administration system in ConnectCarolina was one of the biggest technology changes the University has ever experienced. Help Desk … Read more

ITS Teaching & Learning expands Sakai value to campus (VIDEO)

June 18, 2015

The Teaching & Learning group within Information Technology Services continues to make Sakai, the University’s open-source collaboration and learning-management system, more valuable to the campus community. Sakai is one of the most-used ITS services on campus, and more users are … Read more

ITS creates self-service site for requesting free SSL certificates

June 15, 2015

ITS has created a simpler, more secure process for University system administrators to request free SSL certificates. Starting June 30, campus system administrators can use a self-service site to request their SSL (Secure Socket Layer) certificates for establishing an encrypted … Read more