This article is republished with permission from UNC News.   When students first arrive on Carolina’s campus, the Information Technology Response Center (ITRC) braces for what’s to come. Sometimes it’s simple, helping a customer set up their computer. Other times, … Read more

Dear Carolina community, Welcome – and welcome back – to all of our students, faculty and staff members. As we prepare to start the new academic year, I’d like to tell you about a few important technology-related resources and services … Read more

Welcome to the new, redesigned ITS website. Launched on August 18, the new look represents months of work to better serve our customers. The new site features: A clean, modern design that is easier to use and navigate Icon-based design … Read more

Our new Tech Tips series is designed to help students, faculty, staff and researchers quickly learn new and useful tech tips. This, we’re showing you how to connect to the UNC WiFi network. We are using an iPhone for illustration … Read more

Following on the heels of the recently-completed ResNet Wi-Fi Upgrade, ITS Communication Technologies is now beginning a 42-month project to provide pervasive Wi-Fi coverage within all remaining campus buildings. Inasmuch as less than 35% of campus within-building space presently has … Read more

With support and encouragement from the Residence Hall Association, ITS and University Housing and Residential Education completed the Wi-Fi expansion in half the scheduled time for the project. The departments completed the work in early 2014 instead of at the … Read more