Now that Brad Held has been leading the Digital Accessibility Office for more than two years, many accessibility-minded staff and faculty members at the University recognize his name. Other Carolina faculty and staff have worked closely with and know Held. … Read more

It’s a good thing that Danny Nguyen enjoys a very hard puzzle. That’s exactly what Nguyen, a Project Manager with ITS Communication Technologies, was handed last September when he was brought into a campus-wide effort to comply with a new … Read more

Charlie Wilcher has impressive talents beyond his work for ITS Classroom Hotline. He also creates digital art, including book covers and character illustrations. UNC grad “I have been drawing since childhood and dabbled with digital art some in the past, … Read more

On March 16, 2020, Kate Hash became ITS’ Assistant Vice Chancellor for Customer Experience & Engagement after serving as interim AVC for a year. In this role, Hash oversees User Support & Engagement, which encompasses many groups and services. Among … Read more

Since last spring, Neil McKeeman has been working five shifts a week at the ITS Operations Center on top of his full-time job of managing the center. Filling in for deployed reservist McKeeman graciously accepted this double duty — normally … Read more

ITS has hired Brenda Carpen as the department’s first Director of Project Portfolio & Change Management. Carpen’s first day in her new role for ITS was February 1. Carpen assumes this newly created position after serving as IT Project Manager … Read more

Infrastructure & Operations’ Mike Whitfield marked 21 years with ITS on February 5. A few weeks ago, when he received his 20-year service plaque from the University, it was family tradition. Whitfield comes from a long line of relatives who … Read more

Student worker Anne Claire Foreman, a valued member of ITS Communications’ small team, leaves ITS next week for an internship with a Raleigh public relations firm. Foreman, who will graduate in May 2021 from the Hussman School of Journalism & … Read more

Season three of Data@Rest, a podcast produced by Charlie Mewshaw and Michael Williams of UNC-Chapel Hill’s Information Security Office, was released in September. Before the COVID-19 pandemic, Mewshaw and Williams recorded the podcast in the UNC School of Medicine’s state … Read more

After more than two decades, the ITS Software Acquisition group has changed its name to Software Distribution. Software Distribution Manager Greg Neville has been with the group for 20 years. Kimberly Middleton, Site License Coordinator for Software Distribution, has been … Read more

This summer, ITS is starting to upgrade the University’s Oracle software to a newer version. The upgrade, which ITS Infrastructure & Operations expect to complete by November, will monumentally change the way ITS configures the infrastructure of Carolina’s databases. With … Read more

After more than 30 years of state service, Hiawatha Demby, Applications Analyst with ITS Communication Technologies, will retire at the end of May. During his time at UNC-Chapel Hill, Demby worked for several departments, saw campus technology support offices evolve … Read more