Lee Hyde is the Program Director of ResNET, which is a unit within ITS Customer Experience & Engagement. At ResNET, he’s one of four full-time staff members, 46 student Residential Computing Consultants (RCCs) and 14 student Gaming Assistants. Hyde, who … Read more

This month, for Cybersecurity Awareness Month, we introduce you to the IT Security Architecture team within the Information Security Office (ISO). It is one of four teams within the ISO along with the Network Security team, the Operations and Incident … Read more

This month, for Cybersecurity Awareness Month, we asked Latashia Mccormick, Risk Team Lead with the Information Security Office (ISO), to share what it’s like working in cybersecurity and what she brings to the job. A native of Kinston in eastern … Read more

Now that Brad Held has been leading the Digital Accessibility Office for more than two years, many accessibility-minded staff and faculty members at the University recognize his name. Other Carolina faculty and staff have worked closely with and know Held. … Read more

It’s a good thing that Danny Nguyen enjoys a very hard puzzle. That’s exactly what Nguyen, a Project Manager with ITS Communication Technologies, was handed last September when he was brought into a campus-wide effort to comply with a new … Read more

Charlie Wilcher has impressive talents beyond his work for ITS Classroom Hotline. He also creates digital art, including book covers and character illustrations. UNC grad “I have been drawing since childhood and dabbled with digital art some in the past, … Read more

On March 16, 2020, Kate Hash became ITS’ Assistant Vice Chancellor for Customer Experience & Engagement after serving as interim AVC for a year. In this role, Hash oversees User Support & Engagement, which encompasses many groups and services. Among … Read more

Since last spring, Neil McKeeman has been working five shifts a week at the ITS Operations Center on top of his full-time job of managing the center. Filling in for deployed reservist McKeeman graciously accepted this double duty — normally … Read more

ITS has hired Brenda Carpen as the department’s first Director of Project Portfolio & Change Management. Carpen’s first day in her new role for ITS was February 1. Carpen assumes this newly created position after serving as IT Project Manager … Read more

Infrastructure & Operations’ Mike Whitfield marked 21 years with ITS on February 5. A few weeks ago, when he received his 20-year service plaque from the University, it was family tradition. Whitfield comes from a long line of relatives who … Read more

Student worker Anne Claire Foreman, a valued member of ITS Communications’ small team, leaves ITS next week for an internship with a Raleigh public relations firm. Foreman, who will graduate in May 2021 from the Hussman School of Journalism & … Read more

Season three of Data@Rest, a podcast produced by Charlie Mewshaw and Michael Williams of UNC-Chapel Hill’s Information Security Office, was released in September. Before the COVID-19 pandemic, Mewshaw and Williams recorded the podcast in the UNC School of Medicine’s state … Read more