Educational Technologies will upgrade the Sakai learning management system to version 20 on December 3. This is after final grades are due to avoid disrupting classes for the Fall semester, given the system will be offline as the upgrade is applied. The … Read more
Last spring, ITS Identity Management (IdM) started an effort to provision and deprovision University systems within midPoint. Now, the team is extending the use of midPoint to tackle three new projects. The projects include the deprovisioning of Microsoft OneDrive and … Read more
The ITS Service Desk prides itself on adapting to change, so when it looked as though the COVID-19 pandemic was going to last longer than the state’s initial lockdown, the team already had multiple plans in place. One of those … Read more
When the ITS Service Desk decided to install contactless lockers to limit in-person interactions for computer service repairs, there was no way to know whether customers would respond favorably to the change in a well-established process. After a semester of … Read more
SecurityCon 2020, the Information Security Office’s annual conference on October 9, featured conversations about increased cybersecurity concerns related to remote work and learning during the COVID-19 pandemic. Dennis Schmidt, Chief Information Security Officer and Assistant Vice Chancellor at UNC-Chapel Hill … Read more
SecurityCon 2020 drew a record-breaking number of registrations and attendees — of course via Zoom, given the COVID-19 pandemic. The Information Security Office’s first virtual SecurityCon on October 9 drew more than 150 registrants for the talks, 20-plus for the Capture … Read more
When the Information Security Office transitioned to remote operations back in March, the team members’ first concern was making sure that they were communicating effectively. They quickly decided that the best way to reach their audiences was through a multi-channel … Read more
Ordering materials for a department or school is now easier, and in time shoppers will have more supplier options and lower costs. These improvements are thanks to a new online marketplace, BuyCarolina, which ITS helped launch in mid-August. ITS Enterprise … Read more
ITS Teaching & Learning has changed its name to ITS Educational Technologies. The ITS division determined it needed a new moniker after being known as Teaching & Learning for nearly 15 years. Along with the name change, Educational Technologies (ITS … Read more
Season three of Data@Rest, a podcast produced by Charlie Mewshaw and Michael Williams of UNC-Chapel Hill’s Information Security Office, was released in September. Before the COVID-19 pandemic, Mewshaw and Williams recorded the podcast in the UNC School of Medicine’s state … Read more
In July, ITS Infrastructure & Operations improved the ConnectCarolina infrastructure to meet the surge in student registration activity due to COVID-19 using a capacity on demand strategy. With the pandemic causing significant changes to courses for the Fall 2020 semester, … Read more
After months of planning, ITS’ Voice Services unit is starting to migrate the University to a new Voice-over-Internet Protocol (VoIP) phone system. The move to AT&T hosted-cloud service from Verizon Business will take two to three years. Carolina uses an … Read more
