News
![A woman watches a webinar on her laptop and smiles while taking notes](https://its.unc.edu/wp-content/uploads/sites/337/2023/06/DAO-conference-featured-300x169.png)
Join the Journey: Digital Accessibility Office co-organizes free conference
The Digital Accessibility Office (DAO) at UNC-Chapel Hill is co-organizing a free accessibility conference for North Carolinians in higher education. Back for its third year, the Join the Journey conference will be held on June 15, 9 a.m. – 4 p.m., via Zoom. Attendance is open to anyone in higher … Read more
![Opsview dashboard, showing major ITS services in red, for disrupted, or green, for working](https://its.unc.edu/wp-content/uploads/sites/337/2023/05/Opsview-featured-300x169.png)
New Opsview service boosts ITS monitoring and notifications
On May 30, ITS launched a new system that enables major improvements to communicating when ITS systems and services are not working normally. The new centralized monitoring platform, Opsview, will soon be fully integrated with ITS’ existing notification platform and status website. Integrating Opsview enables real-time updates to ITS Status, … Read more
![The lobby of the new Service Desk location in the Student Union, looking past comfy chairs out the large windows onto South Road](https://its.unc.edu/wp-content/uploads/sites/337/2023/05/Service-Desk-Union-1-featured-300x169.png)
ITS Service Desk to add Student Union location this Fall
Next semester, Tar Heels will have another place to go for in-person tech help. ITS is opening an ITS Service Desk location in the Frank Porter Graham Student Union. The new space will be on the lower level of the Student Union, near Bojangles. Service Desk walk-in provides campus with … Read more
![An over the shoulder view of a student using her laptop on the quad. A giant blue printer icon pops over her screen](https://its.unc.edu/wp-content/uploads/sites/337/2023/05/Carolina-Print-Hub-featured-300x169.png)
Carolina Print Hub replaces CCI Printing name
CCI Printing, the cross-campus printing service used by students and staff alike, is getting a new name —the Carolina Print Hub. Last year, more than 20,000 unique users printed more than 2.5 million pages with CCI Printing. The Carolina Print Hub is one of many essential campus services supported by … Read more
![A woman wearing a hearing aid tilts her smartphone towards her ear](https://its.unc.edu/wp-content/uploads/sites/337/2023/05/gaad-2023-1-300x169.png)
Busting 5 accessibility myths for Global Accessibility Awareness Day
May 18 is Global Accessibility Awareness Day (GAAD). GAAD’s purpose is to “get everyone talking, thinking and learning about digital access and inclusion.” GAAD started 12 years ago with a single blog post urging web developers to learn more about accessibility. Digital accessibility means ensuring that online content, resources and … Read more