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Close up photo of a hands holding a smartphone, which is displaying a keyboard. An icon of emails and an alert symbol is overlaid

Be a good sender: bulk mail best practices to protect UNC

In February, two major email providers, Gmail and Yahoo, will begin strengthening sender requirements to fight spam. Google will implement major changes on February 1 and Yahoo said changes will take effect sometime during the month. If you send bulk emails to non-UNC accounts, you need to be aware of … Read more





A hand holding a smartphone while a cute robot assistant hovers nearby

AI, data privacy and you

ITS is a Data Privacy Week champion! Organized by the National Cybersecurity Alliance, Data Privacy Week, which runs January 21 – 27, is designed to help you safeguard your data online. Artificial intelligence (AI) tools have raised a lot of questions, including around copyright, ethics, bias and potential for societal … Read more





Over the shoulder photo of a man using a laptop. On his screen is a giant lock and login screen

Take charge of your data with these 3 tips

ITS is celebrating Data Privacy Week January 21 – 27! Organized by the National Cybersecurity Alliance, Data Privacy Week is designed to help you take charge of your data. This article, adapted from resources produced by the Alliance, sheds light on what you can — and can’t — control about … Read more





ResNET staffers Alex Ho and Phil Young set up a new Lenovo Legion gaming computer in the Gaming Arena

Lenovo partnership empowers esports at the Gaming Arena and beyond

One of UNC-Chapel Hill’s most exciting destinations — the Carolina Gaming Arena — just got a major tech upgrade, thanks to a partnership with Lenovo. When the Gaming Arena opened in 2020, UNC worked closely with Lenovo to outfit the arena with cutting edge technology. ITS ResNET, which manages the … Read more





A blue surface tablet shows the new portal splash page featuring a photo of Ramses

Need tech help? It’s as easy as ABC

At some point in your journey at Carolina, you’ll probably need tech help or have a question about technology. Whether you’re having issues printing, connecting to campus Wi-Fi, have questions about software or tech services at UNC or think your laptop has a virus, the ITS Service Desk is here … Read more




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