Getting Started Guide: Students
Register 2-Step Verification
Activating 2-Step Verification boosts protection of your account from hackers. We are all used to having one layer of security — our password — to protect our accounts. With 2-Step, if bad guys get through the password layer, they will still need your phone or other second verification method to get into your account.
Heelmail will soon require 2-Step for access. Get a head start and sign up early for 2-Step by visiting onyen.unc.edu and clicking on “2-Step for Office365.”
For everything that’s not Heelmail and requires 2-Step, the University uses Duo security. Most important for students, 2-Step is required to pay bills. To register, visit onyen.unc.edu and click on “2-Step for Duo.”
We know, Wi-Fi is everything. Connecting to eduroam is a breeze and it makes getting Wi-Fi at more than 500 other campuses worldwide a cinch. Bonus: set your phone up for eduroam and save on data charges!
Wondering what’s on TV? It’s the No. 1 page on the ITS website – the cable TV channel listing. Bookmark it for reference all year long.
Sakai. Need we say more? It’s your online course-management system and you’ll use it many, many times throughout your UNC student career. Fun fact: the Sakai mascot is hidden in each photo on the login screen. It’s kind of a thing.
Get to know Heelmail.unc.edu. It’s your go-to spot for checking your email and calendar throughout the semester. Most official University services will default to your UNC email, so check it often!
OneDrive is available to all students. It’s a great spot to store and share your files. Visit onedrive.unc.edu to access.
Create a website in under a minute. Need a website for class, a student org or just for fun? WebDotUNC makes it easy to create a WordPress website.
From registering for classes to checking grades to taking care of financial aid, ConnectCarolina is the hub for your most essential to-dos as an enrolled student.
Bonus: a simplified mobile version is available in the CarolinaGO app.
Be creative and keep learning!
FREE Adobe Creative Cloud
Adobe Creative Cloud is available to ALL students for no additional cost. Visit adobe.unc.edu to get your account set up. From PhotoShop to Illustrator to Lightroom, Adobe CC has a creativity app for every taste.
Lynda.com is also available to all students. Need to learn Excel for class? Maybe how to edit a video? Or, just some tips for public speaking? Lynda.com has online classes for any skill you need to pick up or refine.
Stay safe and secure
Policies to read
Alert Carolina is our emergency alert system – from timely and weather warnings to serious campus situations. Visit dir.unc.edu and make sure your info is up-to-date!
Phishing and Email Security
Don’t get snagged by a phishing email! Bookmark our Phish Alerts page to see confirmed phish attempts and, when in doubt, call 919-962-HELP for assistance.
We offer four great ways to get help with any and all of your tech issues: