News
Information Security Liaisons build cybersecurity community
At a school as large as UNC-Chapel Hill, keeping campus safe from cybersecurity threats is a huge undertaking. The work of the UNC Information Security Office (ISO) could not be done without collaboration and communication with other information technology units at Carolina. To do this, the ISO, which is housed … Read more
ITS to roll out new customer support tool this summer
ITS is preparing to move the University’s customer support tool from ServiceNow to TeamDynamix. The target is to switch platforms this summer. Unless you’re in IT, the words “customer support tool,” ServiceNow or TeamDynamix may not mean much. But if you’ve ever used the UNC Help Portal to report an … Read more
Women in IT spotlight: Yifei Lou
March is Women’s History Month and ITS is celebrating by highlighting Carolina women in technology. All month long, ITS News will share profiles and Q&As to share the breadth and diversity of the Tar Heel women-in-IT experience. For the full list of profiles and to read some ways to get … Read more
3 tips to get started with AI
Want to get started with AI? You’re not alone! According to LinkedIn Learning’s 2024 Workplace Learning Report, 80% of people want to learn to use generative AI. Generative AI offers powerful opportunities for everyone at Carolina. Tar Heels are already exploring generative AI and finding innovative uses for teaching, learning, … Read more
Women in IT spotlight: Sarah Haddix
March is Women’s History Month and ITS is celebrating by highlighting Carolina women in technology. All month long, ITS News will share profiles and Q&As to share the breadth and diversity of the Tar Heel women-in-IT experience. For the full list of profiles and to read some ways to get … Read more