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Oracle upgrade will advance automation

This summer, ITS is starting to upgrade the University’s Oracle software to a newer version. The upgrade, which ITS Infrastructure & Operations expect to complete by November, will monumentally change the way ITS configures the infrastructure of Carolina’s databases. With the updating of Oracle to the 19c version from 12.2, … Continued





Neither snow nor pandemics close the Operations Center

As some UNC-Chapel Hill employees return to campus and the University prepares for students to come back in August, ITS has a few teams that never left. The ITS Operations Center is one ITS group that has maintained its campus presence since the COVID-19 pandemic began. “After more than 25 … Continued





Important changes to Adobe Creative Cloud and Adobe Acrobat  

In early June, ITS became aware that beginning on July 20, 2020, Adobe will remove Adobe Sign functionality from Adobe Acrobat DC. This includes Acrobat DC licensed as stand-alone app and Acrobat DC licensed as part of Creative Cloud All Apps. We are disappointed in this decision by Adobe and … Continued





ITS helps introduce a new app for scheduling events and rooms

This summer, ITS Enterprise Applications and groups across campus will roll out a mobile-friendly scheduling application that enables users to check room availability and schedule events. The new tool, 25Live, is from CollegeNET, an Oregon-based maker of web-based on-demand technologies for higher education. One of the company’s specialties is event … Continued





Hands reapair device

Computer Repair Center resumes operations

The Computer Repair Center was one of the first ITS groups to return to working from University buildings. On June 1, the CRC resumed operations from its main CRC repair shop located in the Facilities Services building on Airport Drive. As the CRC prepared to reopen, Manager Peter Bolish said, … Continued




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