A Field Team member assists a retiree.

Field Team benefitted Office 365 campus migration

With the bulk of the Office 365 migrations complete, four of the original eight-member Field Team moved over on June 19 to assist the Service Desk with Fall Rush support. Alexandra Tocchi, Brian Reilly, Rajita Maharjan and Timothy Shelley will … Continued

ClutterBusters committee members listen to presenter

Learn from these best practices: ClutterBusters file management

Workers and workplaces are really good at creating lots of files and folders, but most organizations provide little–if any–training or guidance on how to keep all those digital and paper files from amassing into an unwieldy problem. Sure, the cost … Continued

Words Research Computing: A Newcomer's View over a photo of the Old Well

IT pro provides newcomer view of Research Computing

Meet the Service Owner: Liam Greenwood Title: IT Manager of Advanced Computing Infrastructure for ITS Research Computing After eight years of working for ITS Infrastructure & Operations, Greenwood left the division in January to take on a new role within … Continued

Paul Lamontagne talks to colleagues at 2016 CTC OASIS BBQ

Carolina Technology Consultants group names 2017-2018 president

This month Carolina Technology Consultants (CTC) selected Paul Lamontagne to serve as the organization’s 2017-2018 president. Lamontagne, who has worked for UNC-Chapel Hill for eight years, is the Audio Video Technician for the College of Arts & Sciences (OASIS). His … Continued

Lenovo laptop

Carolina Computing Initiative announces Spring 2017 computer lineup

Carolina Computing Initiative (CCI) has unveiled the Spring 2017 computer lineup. Under the new CCI contract with Lenovo, this newest generation of computers is discounted more than ever before and includes significant upgrades. For the first time, all CCI computer … Continued

Words "ITS helps admissions: decision-release effort" on top of Old Well photo

ITS helps Admissions release a record 18,000 decisions

On Wednesday, March 29, the ITS ConnectCarolina Student Administration team worked with the Admissions Office to release more than 18,000 decisions for first-year applicants. This was an overall increase in first-year applications of nearly 14 percent, so the competition was … Continued

Photo of Old Well and the words Splunk ITS Middleware Services

About Splunk: A Q&A with Patrick Casey

In this Q&A, ITS Middleware Services Manager Patrick Casey talks about Splunk–what it is, why ITS uses it and where UNC-Chapel Hill is headed in its use of the system. This Q&A is the fourth post in a Getting to … Continued

Boris Kurktchiev shares the latest CloudApps news with members of UNC Webmasters.

Carolina CloudApps upgrades to v3, OK’d for most sensitive data

In this third post within our Getting to Know series about ITS Middleware Services, learn about important changes to Middleware’s Carolina CloudApps platform. The series launched with Middleware Services Manager Patrick Casey, in a Q&A, explaining what Middleware is, why … Continued




Retirees embrace support at Office 365 migration clinic

ITS attracted about 150 UNC-Chapel Hill retirees to a Office 365 migration clinic organized specifically to provide that University population with individualized assistance with setting up their multiple devices for Office 365. Retirees packed the set-up clinic On May 24, at least 20 people arrived at the Friday Center before … Continued





A Field Team member assists a retiree.

Field Team benefitted Office 365 campus migration

With the bulk of the Office 365 migrations complete, four of the original eight-member Field Team moved over on June 19 to assist the Service Desk with Fall Rush support. Alexandra Tocchi, Brian Reilly, Rajita Maharjan and Timothy Shelley will work for Ingrid Camacho’s team until September 15. Ben Grace, … Continued





Old Well image with the words, "ITS Middleware Services, Key Service Offerings"

An at-a-glance look at ITS Middleware’s key services

In the second post of a Getting to Know series about ITS Middleware Services, the Middleware team highlights eight of the group’s key service offerings, in the chart below. The series launched with Middleware Services Manager Patrick Casey, in a Q&A, explaining what Middleware is, why the team has been … Continued





Getting to know the ITS Policy Office: initiatives & stats

In the third post of a Getting to Know series about the ITS Policy Office at UNC-Chapel Hill, IT Policy Facilitator Kim Stahl, who is the entire ITS Policy Office, shares what she is working on and some interesting policy stats and factoids from the office. If you missed the Q&A … Continued





Getting to know the ITS Policy Office: terminology & quotes

In the second post of a Getting to Know series about the ITS Policy Office at UNC-Chapel Hill, IT Policy Facilitator Kim Stahl, who is the entire ITS Policy Office, introduces us to terminology that is key to the office and shares some of her quotes that enlighten us about her … Continued




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