Wi-Fi 6E — which ITS is deploying to campus right now — is the most significant upgrade to Wi-Fi in more than 20 years. As more devices use those bands, conversations overlap and interfere with each other, which degrades performance. … Read more

When students move into Morrison residence hall in mid-August, they’ll enjoy faster, stable Wi-Fi. Over the summer, ITS significantly boosted wireless capacity and coverage on every floor of the 10-story dorm. With help from contractors, ITS Networking staffers worked all … Read more

When first-year students moved into Cobb, Ehringhaus and Craige dorms in mid-August, few likely gave their strong, stable wireless connection a second thought. The students expected it, just like water and electricity. “I just kind of assumed the Wi-Fi would … Read more

You probably already know that UNC-Chapel Hill’s primary Wi-Fi network is eduroam, but how much do you know about eduroam or the other two Wi-Fi networks at UNC? 1. How do you pronounce eduroam? Say the “edu” like “education.” That’s … Read more

Have you ever wondered how you’re able to use your phone or other mobile devices as you walk from building to building on campus? Whether sharing a Word document, checking Sakai or updating your socials, data mobility makes it possible … Read more

ITS Communication Technologies and UNC Health are improving institutional mobility. CommTech has brought UNC Health’s Skynet wireless network to virtually all of the UNC School of Medicine. UNC Health, meanwhile, has deployed UNC-Chapel Hill’s eduroam network to most spaces within … Read more

ITS ResNET doesn’t rest. ResNET, the program that provides onsite IT support, education and the technology infrastructure for UNC-Chapel Hill residence halls, has been as busy as ever the last few months. ResNET, which is short for Residential Networking, Education & … Read more

During its busy 2016-2017 fiscal year, ITS Communication Technologies worked on many high-profile, high-impact projects. The division finished a 3.5-year project to provide pervasive wireless on the main campus, upgraded network coverage in 45 buildings and boosted Wi-Fi in the … Read more

ITS Communication Technologies has wrapped up a 3.5-year project to provide pervasive wireless coverage within all remaining campus buildings. When ITS launched the project in 2014, less than 35 percent of campus within-building space had appropriate Wi-Fi coverage. In this … Read more

As Carolina students opt to use their smartphones for an increasing amount of their online needs, the Wi-Fi access points in the hallways of the University’s residence halls haven’t been able to keep up. The wireless system that ITS finished … Read more

What happens when two UNC universities with shared resources decide to both implement eduroam–and confuse your wireless configuration while they’re at it? In this case, staff of UNC-Chapel Hill Information Technology Services and at UNC-Asheville worked together to implement a … Read more