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Think Green IT for Earth Day

April 20, 2022

If Earth Day has you “thinking green,” don’t forget about technology.   It’s easy to see how working from home reduces our personal environmental footprint, whether that’s by commuting less and burning fewer fossil fuels, using fewer dry-cleaning services or by … Continued

ITS begins project to roll out new phone system for campus

October 6, 2020

After months of planning, ITS’ Voice Services unit is starting to migrate the University to a new Voice-over-Internet Protocol (VoIP) phone system. The move to AT&T hosted-cloud service from Verizon Business will take two to three years. Carolina uses an … Continued

Fiber improves service for Outdoor Education Center

April 2, 2018

Down the hill and through the woods, Carolina’s Outdoor Education Center on Country Club Road needed more reliable and less expensive phone and internet service. The center’s carrier wasn’t promising service improvements any time soon, and leasing an energy company’s … Continued

Five-year VoIP project completed

September 6, 2017

ITS Communication Technologies ported out 9,000 numbers in early 2017 to Verizon Business, and is gearing up to close out the year with an additional 6,000 numbers in December. This brings the total for numbers ported out this year alone … Continued

ITS is wrapping up campus migration to VoIP

April 21, 2016

  Some 20,000 new phones later, Information Technology Services has nearly finished UNC-Chapel Hill’s transition to a Voice-over-Internet Protocol (VoIP) phone system. This effort replaced a 30-year-old technology and saved more than $2 million a year. Porting began in 2012 … Continued

VoIP project moves into cleanup phase

September 21, 2015

With the completion of the 16th port on Friday, September 4, ITS has now moved into the second phase of the major, multi-year Voice-over-Internet Protocol project. For the past three years, the VoIP project has been all about changing out … Continued

More than 85% of phone lines now operate on VoIP

July 27, 2015

ITS Communication Technologies changed another 961 phone lines to the Voice-over-Internet Protocol system on Friday, July 24. That brings the number of phone lines converted over from the legacy AT&T Centrex phone system to 17,000-plus of the 20,000 in the … Continued