If Earth Day has you “thinking green,” don’t forget about technology.   It’s easy to see how working from home reduces our personal environmental footprint, whether that’s by commuting less and burning fewer fossil fuels, using fewer dry-cleaning services or by … Read more

In its multi-year project to migrate University’s phone service to AT&T from Verizon, ITS has now moved about 7,000 phones over to the AT&T network and will soon port its largest batch of phones so far. ITS has 13,500 working … Read more

After months of planning, ITS’ Voice Services unit is starting to migrate the University to a new Voice-over-Internet Protocol (VoIP) phone system. The move to AT&T hosted-cloud service from Verizon Business will take two to three years. Carolina uses an … Read more

Down the hill and through the woods, Carolina’s Outdoor Education Center on Country Club Road needed more reliable and less expensive phone and internet service. The center’s carrier wasn’t promising service improvements any time soon, and leasing an energy company’s … Read more

ITS Communication Technologies ported out 9,000 numbers in early 2017 to Verizon Business, and is gearing up to close out the year with an additional 6,000 numbers in December. This brings the total for numbers ported out this year alone … Read more

  Some 20,000 new phones later, Information Technology Services has nearly finished UNC-Chapel Hill’s transition to a Voice-over-Internet Protocol (VoIP) phone system. This effort replaced a 30-year-old technology and saved more than $2 million a year. Porting began in 2012 … Read more

With the completion of the 16th port on Friday, September 4, ITS has now moved into the second phase of the major, multi-year Voice-over-Internet Protocol project. For the past three years, the VoIP project has been all about changing out … Read more

On Friday, September 4, Information Technology Services will transfer over the last big batch of phone lines to the Voice-over-Internet Protocol system in this major, multi-year project. Some 662 phone lines will be converted in this 16th port of the project, … Read more

ITS Communication Technologies changed another 961 phone lines to the Voice-over-Internet Protocol system on Friday, July 24. That brings the number of phone lines converted over from the legacy AT&T Centrex phone system to 17,000-plus of the 20,000 in the … Read more