The Digital Accessibility Office (DAO) has added to its roster of self-paced training. The on-demand version of Digital Accessibility in Course Design complements the Digital Accessibility Awareness introductory course, introduced as a self-paced course in March. Aimed at instructors who … Read more

The Digital Accessibility Office (DAO) now has an online self-paced version of its popular Digital Accessibility Awareness training. The goal of this introductory training is to teach the campus community about digital accessibility and how campus members can apply it … Read more

ITS is now requiring all of its employees to complete digital accessibility training. For this next performance plan cycle that ends March 31, 2022, all ITS employees are asked to complete a 90-minute Digital Accessibility Awareness course provided by the … Read more

The IT Service Management team was grappling with a growing number of departmental requests for more ServiceNow features while struggling to hire developers to implement those features. The team chose an innovative solution: use one part of the problem to … Read more

As use of cloud-based technology continues to grow, ITS is taking steps to ensure that campus IT leaders will be prepared to participate in this transformation. Toward that goal, ITS held cloud essentials training for four full days in June … Read more

The University’s security awareness training has received a complete transformation this year. Led by the Information Security Office at Information Technology Services, the training educates ITS employees on the importance of securing campus data. Soon, other campus groups can access … Read more

ITS Infrastructure & Operations completed its first tabletop exercise to test the efficacy of the ConnectCarolina Service Recovery Plan on February 22. This was the imaginary scenario: the ITS Manning data center suffered a failure and was inoperable for an … Read more