ITS is transitioning campus to PING, a new version of softphone software. PING replaces existing softphone services Premium Communicator and UC-One Connect. Softphone services enable University customers to use their desktop or mobile devices to make and receive phone calls … Read more

The COVID-19 pandemic and shift to hybrid and remote working changed our relationships with our office phones. Call forwarding to another number was an option, but things got complicated if you wanted to use a landline and changed locations frequently … Read more