Back to school means back to meetings! While that phrase may not inspire a lot of excitement, here are three ways you can use tech for smoother meetings — from start to finish — this semester. Make scheduling automatic, take … Read more

1. Have fun  We use Zoom for more than just meetings — holiday parties, birthdays, happy hours and team building sessions give us opportunities to have fun with our colleagues. In the early days, virtual backgrounds were the only way … Read more

If Earth Day has you “thinking green,” don’t forget about technology.   It’s easy to see how working from home reduces our personal environmental footprint, whether that’s by commuting less and burning fewer fossil fuels, using fewer dry-cleaning services or by … Read more

On March 16, 2020, Kate Hash became ITS’ Assistant Vice Chancellor for Customer Experience & Engagement after serving as interim AVC for a year. In this role, Hash oversees User Support & Engagement, which encompasses many groups and services. Among … Read more

During the summer, the Information Security Office faced a challenge — the campus community began requiring an increasing number of risk assessments. The increased demand for security risk assessments was due to the University’s transition to 100% working from home … Read more

The ITS Service Desk prides itself on adapting to change, so when it looked as though the COVID-19 pandemic was going to last longer than the state’s initial lockdown, the team already had multiple plans in place. One of those … Read more

SecurityCon 2020 drew a record-breaking number of registrations and attendees — of course via Zoom, given the COVID-19 pandemic. The Information Security Office’s first virtual SecurityCon on October 9 drew more than 150 registrants for the talks, 20-plus for the Capture … Read more

When the Information Security Office transitioned to remote operations back in March, the team members’ first concern was making sure that they were communicating effectively. They quickly decided that the best way to reach their audiences was through a multi-channel … Read more

ITS Enterprise Applications team members have quickly adapted to support the University’s ever-changing needs during the COVID-19 pandemic. Enterprise Applications is in one respect doing what it knows well — supporting campus entities’ requirements for information and analysis from ConnectCarolina, … Read more

UNC-Chapel Hill has been relying heavily upon the Digital Accessibility Office to support campus community members as they teach, learn and work primarily online amid the pandemic. Early on, the Digital Accessibility Office (DAO) team members quickly retooled their operations to … Read more

When Assistant Director Ingrid Camacho took over the leadership of the ITS Service Desk on April 1, she was readily prepared for the responsibilities of the job. What came as a more unusual challenge, however, was taking on those responsibilities … Read more

ITS Teaching & Learning has been at the forefront of the University’s COVID-19 communications from the very beginning. In March, Teaching & Learning collaborated with the Center for Faculty Excellence (CFE), the Office of Arts and Sciences Information Services (OASIS), … Read more