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ITS Service Desk improves customer experience for resets

February 22, 2021

Since late November, the ITS Service Desk has been using Duo Push to reset customers’ Onyen passwords and to reset and unlock 2-Step verification for Microsoft 365 applications (MFA), including University email accounts. The Information Security Office worked with the … Read more

Program addresses demand for security risk assessments

November 20, 2020

During the summer, the Information Security Office faced a challenge — the campus community began requiring an increasing number of risk assessments. The increased demand for security risk assessments was due to the University’s transition to 100% working from home … Read more

Organizers call SecurityCon a success

November 2, 2020

SecurityCon 2020 drew a record-breaking number of registrations and attendees — of course via Zoom, given the COVID-19 pandemic. The Information Security Office’s first virtual SecurityCon on October 9 drew more than 150 registrants for the talks, 20-plus for the Capture … Read more

SecurityCon will evolve to cater to a virtual audience

September 22, 2020

The Information Security Office’s annual SecurityCon event will be held on October 9. While the conference will be fully virtual this year, event managers Charlie Mewshaw and Michael Williams of the Information Security Office strive to uphold the success of … Read more

Information Security Office expands security awareness training

April 6, 2020

In 2019, the University’s security awareness training was completely transformed with the introduction of a new training module. Since then, the Information Security Office within ITS has made significant progress in expanding the program to groups across campus. So far, … Read more

New advisory board aims to boost Security Liaison program

October 16, 2019

At its meeting next month, the Information Security Liaison (ISL) program’s advisory board will mark eight months since its initial kick-off meeting. After that kick-off meeting in March, advisory board members met in June to conduct the first official meeting. … Read more