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Re-engineering the system access request process

August 23, 2022

What do you see when you log in to ConnectCarolina? The answer depends, in part, on your role at the University.  You may see only information about you, like your paycheck and benefits information. Others at the University may need … Continued

ITS helps improve registration for undergraduate students

October 26, 2021

This week, when undergraduate students began the first wave of registering for Spring 2022 classes, they registered in ConnectCarolina in a completely different way. In fact, this new way of registering marks the first major redesign of undergraduate registration since … Continued

ITS improves retro pay processing in ConnectCarolina

March 8, 2021

In early February, ITS Enterprise Applications completed a complex project that enables University administrative staff members to save significant time processing retroactive pay funding source re-distributions in the ConnectCarolina system. In this six-month project, Enterprise Applications created the ability in … Continued

ITS helps roll out new marketplace BuyCarolina

October 14, 2020

Ordering materials for a department or school is now easier, and in time shoppers will have more supplier options and lower costs. These improvements are thanks to a new online marketplace, BuyCarolina, which ITS helped launch in mid-August. ITS Enterprise … Continued

ITS improves student registration process

October 8, 2020

In July, ITS Infrastructure & Operations improved the ConnectCarolina infrastructure to meet the surge in student registration activity due to COVID-19 using a capacity on demand strategy. With the pandemic causing significant changes to courses for the Fall 2020 semester, … Continued

ITS helps launch Graduate Student Hub

September 30, 2020

In mid-August, Enterprise Applications worked with the College of Arts and Sciences, The Graduate School and several other groups across campus to launch the Graduate Student Hub. Before the Hub, each graduate program had its own way of tracking its … Continued

Information Security Office expands security awareness training

April 6, 2020

In 2019, the University’s security awareness training was completely transformed with the introduction of a new training module. Since then, the Information Security Office within ITS has made significant progress in expanding the program to groups across campus. So far, … Continued

Mechelle Clayton takes helm of Enterprise Applications

October 1, 2019

ITS Enterprise Application’s Mechelle Clayton has been named Interim Assistant Vice Chancellor of the ITS division. Clayton, whose permanent role is director of non-PeopleSoft applications in support of Finance and Operations, the Friday Center and ITS, took the helm of … Continued

Training exercise tests service recovery plan

March 2, 2019

ITS Infrastructure & Operations completed its first tabletop exercise to test the efficacy of the ConnectCarolina Service Recovery Plan on February 22. This was the imaginary scenario: the ITS Manning data center suffered a failure and was inoperable for an … Continued

Longtime ITS manager provides key leadership to audits

November 14, 2018

Internal and external audits are an important part of a continuous IT improvement cycle and successfully completing an audit is always a celebrated milestone. During the fiscal year, an ITS project team and many staff members across the organization contributed … Continued