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ITS CommTech serves integral role in University construction

March 15, 2021

ITS Communication Technologies plays an integral, and often overlooked, role in the University’s infrastructure. Whether it’s a residence hall, chemistry lab or office space, ITS is involved in the planning and execution of all construction, renovation and demolition projects. Reliable … Continued

ITS conducts first study on campus networking infrastructure costs

November 30, 2020

Over the past year, the Engineering unit within ITS Communication Technologies completed a study that will help the team provide more accurate budgets to planners preparing to build or renovate buildings for campus departments. The Communication Technologies study looked at … Continued

ITS begins project to roll out new phone system for campus

October 6, 2020

After months of planning, ITS’ Voice Services unit is starting to migrate the University to a new Voice-over-Internet Protocol (VoIP) phone system. The move to AT&T hosted-cloud service from Verizon Business will take two to three years. Carolina uses an … Continued

Innovative network analyst retires after 30 years

May 26, 2020

After more than 30 years of state service, Hiawatha Demby, Applications Analyst with ITS Communication Technologies, will retire at the end of May. During his time at UNC-Chapel Hill, Demby worked for several departments, saw campus technology support offices evolve … Continued

ITS names Communication Technologies leader

December 17, 2019

When Mark Johnson first came to work at ITS nearly a year ago, he introduced himself around UNC-Chapel Hill as the new Jim Gogan. As interim Assistant Vice Chancellor for Communication Technologies, Johnson found it was the fastest way for … Continued

ACC Network launches in August using ITS-installed fiber

July 26, 2019

This August will see an exciting new opportunity for the UNC-Chapel Hill athletic programs – on August 22, the ACC Network will debut after years of planning, negotiating and building.  Announced in 2016, the ACC Network (ACCN) is a collaboration between … Continued

ITS expands IP camera tech for Athletics

July 12, 2019

Internet protocol cameras have proven to be tremendously useful on Carolina’s athletic fields and courts.  Over the past three years, ITS has more than quadrupled the number of these internet protocol (IP) cameras deployed for UNC Athletics in its venues.  In 2016, the … Continued

UNC-Chapel Hill to migrate to a new phone provider

June 25, 2019

This year, UNC-Chapel Hill will begin switching to a new phone system. The current voice services agreement expires in January 2024.   “Changing to a new phone system requires a lengthy ‘ramp-up’ period to build out the infrastructure, in addition to porting out phone lines … Continued

Universities meet with Internet2 on cloud

March 15, 2019

In February, ITS Communication Technologies brought together IT pros from campus, Triangle-area universities and elsewhere to talk to Internet2 about the computer networking consortium’s cloud strategy, offerings and plans. Mark Johnson, Interim Assistant Vice Chancellor for CommTech, organized the four-hour … Continued

ITS is upgrading UNC-Chapel Hill’s network core

August 25, 2017

ITS Communication Technologies has begun upgrading the University’s networking core to provide better redundancy, more flexibility and much higher bandwidth. ITS selected Cisco System as the vendor for the upgraded core routers in May, and started the upgrade in July. … Continued