Load Balancers (F5 appliance)

Service Description

The ITS load balancers act as reverse proxies and distribute application traffic across a number of servers. Load balancers are used to increase the capacity and reliability of applications. They improve the overall performance thereof by decreasing the burden on the back-end servers hosting the applications, and by performing application-specific tasks. Traffic is distributed to a particular server based on specific data such as HTTP headers, cookies, or data within the TCP packet.

Each of the ITS load balancers are divided up into administrative partitions, managed by an ITS or campus group. Each group manages only the objects within their specific partition, affecting only the traffic used by their services. ITS-CommTech provides overall system administration of the Load balancers, training, and technical help upon request


The service is meant primarily for ITS,  other Campus technical groups, and the various Schools within the University.

Service Provisioning

Request for an administrative partion on the ITS load balancers should be submitted to the ITS-NETUNIX group via a Remedy ticket at http://help.unc.edu/help/olhr/.

Supported Environment/Services

F5 BigIP Load Balancers

No cost to customers.