Data Center Management

Service Description


ITS Data Center Operations (DCOPS) professionally maintains three data centers: ITS Manning, ITS Franklin and ITS Phillips. DCOPS is responsible for the day-to-day management of these data centers and ensures that all data-center equipment is fully functional and responsive to user needs.

-The data centers are locked with controlled/managed access, have redundant cooling and power and each center is backed up by a generator.
-Power and environmental conditions in the data centers are monitored 24/7/365 days a year.
-Staff is onsite at Manning and Franklin, with dispatch service to Phillips to assist customers.

Data Center Management

Users/Customers

All of UNC, such as Pharmacy, Med-School, Dentistry, School of Education, Athletics, Law School, and such affiliates as GA, MCNC, Alumni, Development Office and UNC-TV.

Service Provisioning

https://its.unc.edu/service/data-center-operations/

Supported Environment/Services
  • Server co-location
  • storage co-location
  • network availability
  • Citech
  • Johnson controls
  • Gregory Poole
  • Graybar
  • Fiber
  • cat6a
  • Switches
  • generator
  • UPS
  • Operations Center
No cost to our customers except if they ask for special needs outside our standard deployment. Examples are: special switch, special rack, KVM and so on.  If you use our racks, our cables, and our switches there is no charge.