Adobe Creative Cloud
Creative Cloud for Enterprise brings together everything needed to empower students, faculty, and staff to create and manage content across mobile, desktop, and the web – in a secure way. The Creative Cloud subscription provides the UNC-Chapel Hill community access to the full range of creative desktop apps for digital imaging, design, web, and video, plus online services that include 20GB of storage for all students, faculty, and staff with a valid Onyen. Best of all, the latest updates, new features, apps, and services are available as soon as they’re released. By installing the Adobe Creative Cloud applications, you agree that you will not store any sensitive data in the Adobe cloud-based storage. Additional information on how to obtain Adobe Creative Cloud please visit adobe.unc.edu.
Any Student, Faculty, Staff, Visiting Scholar, and GA employee is eligible to obtain license(s) for use of software provided by SA for teaching, research, and administrative purposes.
The current list of available products can be found on the Software Acquisition’s available software page.
Please see https://software.sites.unc.edu/ for supported software and policies.
Technical Support Contact Information
ITS Service Desk:
- Phone (919) 962-HELP (4357)
- Chat: https://help.unc.edu/chat
- Online Help Request: http://help.unc.edu/help/olhr/
- Twitter: @unchelpdesk
- Facebook: unchelpdesk
- YouTube: unchelpdesk
- Instagram: unchelpdesk
SLA Response Times
- Orders Filled in Less Than 5 Days
- Dept Orders Billed Within 30 Days
- Student Orders Fulfilled On-Demand
Service Metrics / Service Goal metrics
- Orders Filled in Less Than 5 Days: All
- Dept Orders Billed Within 30 Days: All
- Student Orders Fulfilled On-Demand: All
ITS will notify customers about both scheduled and unscheduled maintenance using the ITS Services Status ( http://status.its.unc.edu ) page of service availability and service delivery issues. Services may not be available during the maintenance periods.
Hours Of Operation
Monday - Friday, 8am-5pm, excluding University holidays and closures.
Customers agree to be familiar with and adhere to the university’s Acceptable Use Policy ( https://its.unc.edu/files/2016/02/Acceptable-Use-Policy.pdf ). They are also expected to provide any requested information relevant to their issue in a timely manner
Software Acquisition help document.
Out of Scope