Project Type: Streamline Administrative Overhead

What is it? The University is looking to expand and centrally manage certificate programs within the Graduate School by updating ConnectCarolina and creating a central administration model for graduate credit-bearing certificate programs. Why are we doing it? Credit-bearing certificate programs are currently managed in multiple units. This project aims to develop a common administration platform so the Graduate School can manage programs in one space. Ultimately, centralizing programs is critical to support the University’s goal… Read More about Credit Bearing Certificates.

What is it? The process for submitting leave requests is changing from manually tracked paper forms to an online submission format in ConnectCarolina – Employee Self-Service. Why are we doing it? The paper leave submission format can be confusing to employees and poses a significant burden on HR/Leave Administration personnel. The purpose of this project is to make leave submissions simpler and more consistent. After this project: Employees will have greater visibility into the approval… Read More about Leave Tracking Solution.

What is it? We are updating the University’s time reporting and accruals system, TIM (Time Information Management). TIM is the University’s branding for “Workforce Central,” a product made by the company UKG. The TIM System Update project will replace Workforce Central with “Data Dimensions,” another product by UKG with similar or better features. Why are we doing it? UKG is ending support for the Workforce Central product. The vendor is providing support to UNC to… Read More about TIM System Update.

Phase I of Carolina Talent Performance was implemented last year, but the performance appraisals were still being done on paper forms. For the 2021-2022 performance period, we are implementing online performance appraisals in Carolina Talent along with with additional changes related to: Second level manager signatures HR checkpoint review step Employee Self Assessments Automation of currently manual task creation Non-compliance reporting and procedure Comments on Development Plans  

Phase one of the Background Check project went live in May 2021, but a second phase is needed. Phase two has multiple parts. First, our contract with CastleBranch, the existing Background Check vendor, ends in December 2021. We’ve chosen InfoMart as the University’s new vendor, so phase two will switch all integrations from CastleBranch to InfoMart. This phase needs to be completed by the end of this calendar year. The second part of phase two… Read More about Background Check Phase Two.

The PHP platform that the Software Distribution service operated on was no longer supported by the vendor, so this project upgraded the platform. The project also transitioned support of the service from ITS Infrastructure and Operations to the University Services team in ITS Enterprise Applications.

The Remedy application infrastructure has been running on unsupported versions of BMC Remedy AR Server, Oracle DB, Java, and Linux OS, which is a risk for ITS while also consuming team resources to maintain. The purpose of this project is to transition all remaining Remedy applications to other supported ServiceNow applications or application platforms. This project needs to be completed by mid-October at the latest to prevent renewal of the Unix Support contract for another… Read More about Remedy Decommissioning.