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  • 2-Step Verification

    On October 5, 2016, UNC-Chapel Hill implemented 2-Step Verification, a process designed to secure and safeguard personal information and vital University data and credentials. At a time when phishing scams are becoming ever more frequent on our campus, this enhancement is part of our ongoing work to ensure that personal and University information remains secured and protected. What is 2-Step Verification? Also called 2-Factor or Multi-Factor authentication, 2-Step Verification adds a second layer of security… Read More about 2-Step Verification.

  • 5G and Wireless Service

    Replace the existing campus wireless services contracts (Neutral Hosting) with a new set of wireless provider (Verizon, T-Mobile and AT&T) service contracts and implement new campus 5G services. We expect to support a seamless transition away from the current service contract after we establish the contracts and new funding model. The project includes new 5G services and new positions (people and roles) to manage the services on campus. The end result is providing reliable outdoor… Read More about 5G and Wireless Service.

  • Access Request Re-Engineering

    What is it? ITS is looking into holistic solutions to replace and modernize the existing access request process and system by creating a completely paperless solution that simplifies the access request process. Solutions include automation of access based on job positions and HR Onboarding/Offboarding processes. We are also making improvements to the existing access request system for better usability and in preparation for the long-term solution. Why are we doing it? The current access request… Read More about Access Request Re-Engineering.

  • Adobe Creative Cloud

    In September 2016, UNC-Chapel Hill began providing all students and 2,000 instructional faculty and staff with access to Adobe Creative Cloud, a collection of creative desktop and mobile tools, including PhotoShop, Illustrator, Acrobat Pro and InDesign. Adobe Creative Cloud is a package of creative desktop applications for digital imaging, design, web and video, plus online services and storage. “The University is helping lead the empowerment of students to advance from being a generation of digital… Read More about Adobe Creative Cloud.

  • AltaVault Replacement (NetApp CBS)

    The NetApp AltaVault is reaching the end of its life cycle in December 2023. We need a replacement solution to move identified data off-premise for specified time periods. The replacement solution will be an automated tool that: moves data from on-premise to off-premise, logs the process and expires the data at the appropriate time, allows us to retrieve the data and restore it on-premise when required, and have a cost model that fits the ITS… Read More about AltaVault Replacement (NetApp CBS).

  • Atlassian Cloud Migration (Confluence and Jira)

    What is it? ITS is transitioning from running Atlassian Confluence and Jira on-premises to the cloud-hosted versions. Confluence is a widely used collaboration tool for managing technical documentation in a wiki format, while Jira is used for project management across various divisions within the organization. To make things simpler and more reliable, we are also switching to Microsoft’s tools called Azure Active Directory (AAD) and Microsoft Authenticator for accessing Confluence and Jira. This is the… Read More about Atlassian Cloud Migration (Confluence and Jira).

  • Background Check Phase Two

    Phase one of the Background Check project went live in May 2021, but a second phase is needed. Phase two has multiple parts. First, our contract with CastleBranch, the existing Background Check vendor, ends in December 2021. We’ve chosen InfoMart as the University’s new vendor, so phase two will switch all integrations from CastleBranch to InfoMart. This phase needs to be completed by the end of this calendar year. The second part of phase two… Read More about Background Check Phase Two.

  • Canvas

    What is it? UNC is transitioning from Sakai to Canvas, a web-based learning management system. Institutions of higher education, including some other UNC System schools, use Canvas by Instructure more than any other learning management system. Sakai will be available for teaching courses until the end of Spring 2024. Why are we doing it? While Sakai has worked well for the University, the number of educational institutions that make up the Sakai community has significantly… Read More about Canvas.

    Active, Key Project
  • Carolina Key Passwordless Login

    What is it? UNC-Chapel Hill is moving toward passwordless logins with a new option called Carolina Key. When you use Carolina Key, you will be using your device’s built-in security features, such as facial and fingerprint recognition. You can also set up a  PIN. Carolina Key, used with your Onyen, streamlines single sign-on by eliminating the need for a password and two-step verification, while enhancing University digital security. Carolina Key works with all web-based applications… Read More about Carolina Key Passwordless Login.

    Completed, Key Project
  • Carolina Residence Halls Welcome Wi-Fi: ResNet Wireless Upgrade

    For years students sought Wi-Fi access in their individual rooms, and in 2013 the University Budget Committee identified funding for this long- awaited service. As a result, all on-campus University dorms now have full wireless coverage to satisfy the needs of students who come to school with numerous Wi-Fi-hungry devices, including smartphones, tablets, laptops, desktop computers, and video-streaming consoles. Project completed faster than expected With support and encouragement from the Residence Hall Association, ITS and… Read More about Carolina Residence Halls Welcome Wi-Fi: ResNet Wireless Upgrade.

  • Carolina Talent Performance Appraisals

    Phase I of Carolina Talent Performance was implemented last year, but the performance appraisals were still being done on paper forms. For the 2021-2022 performance period, we are implementing online performance appraisals in Carolina Talent along with with additional changes related to: Second level manager signatures HR checkpoint review step Employee Self Assessments Automation of currently manual task creation Non-compliance reporting and procedure Comments on Development Plans  

  • CarolinaGO: Mobile App

    CarolinaGO, the official University mobile app for UNC-Chapel Hill, is now used by some 10,000 members of the campus community. The app enables students, faculty and staff to easily access resources such as dining options, a campus map, walking directions, bus routes and campus events. It also is the only native mobile platform for Sakai and ConnectCarolina. Through this mobile version of ConnectCarolina, students can conveniently add or drop classes, view class schedules, change emergency… Read More about CarolinaGO: Mobile App.