Yellow VoIP cables in Old Clinic wiring closet

Five-year VoIP project completed

ITS Communication Technologies ported out 9,000 numbers in early 2017 to Verizon Business, and is gearing up to close out the year with an additional 6,000 numbers in December. This brings the total for numbers ported out this year alone from the legacy AT&T phone system to an estimated 17,000. … Continued





Members of the Security team chat

Information Security highlights 2016-2017 accomplishments

During the 2016-2017 fiscal year, the Information Security Office at UNC-Chapel Hill continued to innovate and accelerate efforts to combat the growing number and sophistication of threats against the University’s electronic information. Here are highlights of the Information Security Office’s accomplishments over the past fiscal year. Expanded user account protection … Continued





Worker installs Wi-Fi connection in ceiling at RAM Village

ITS boosts Wi-Fi connection in dorms

As Carolina students opt to use their smartphones for an increasing amount of their online needs, the Wi-Fi access points in the hallways of the University’s residence halls haven’t been able to keep up. The wireless system that ITS finished installing in the dorms three years ago was designed for … Continued





Old Well in background with words layered on photo: "DNS Architecture: Evaluating options"

ITS evaluates options for revamping DNS architecture

ITS is pursuing a new tool to replace the in-house applications that run the University’s Domain Name System and IP address management. Service is critical to campus Domain Name System (DNS) is a critical service that has a huge impact on the campus community’s day-to-day life. As with some other … Continued





Communication Technologies employee installs Cisco core router

ITS is upgrading UNC-Chapel Hill’s network core

ITS Communication Technologies has begun upgrading the University’s networking core to provide better redundancy, more flexibility and much higher bandwidth. ITS selected Cisco System as the vendor for the upgraded core routers in May, and started the upgrade in July. The work will be broken into phases over eight months, … Continued




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