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The view of the new light filled Service Desk lobby. A check in kiosk is front and center, surrounded by seating. A bright mural is visible against the back wall

Service Desk to consolidate walk-in locations in late December

At the end of the semester, the ITS Service Desk will consolidate walk-in support locations. December 21, 2023, will be the last day for in-person tech support at the ITS Service Desk location on the lower level of the R.B. House Undergraduate Library (UL). The new location in the Frank … Read more





Microsoft Copilot with Data Protection

4 questions about Microsoft Copilot, answered

Artificial Intelligence (AI) is one of the hottest trends of 2023, and last month, UNC began offering an institutionally scoped generative AI tool, now known as Microsoft Copilot with Data Protection. The tool was originally named Bing Chat Enterprise and renamed effective December 1. Enabled for UNC faculty and staff … Read more





Laptop screen during the web professionals meeting

Web Professionals group relaunches

In late October, the Web Professionals group officially relaunched with its first meeting since early 2020. The virtual town hall attracted 50 attendees from across campus. Rachell Underhill, director of web and information systems for The Graduate School, is one of the organizers working to relaunch the group. “Once we … Read more





A collage of polaroid-style photos. In one, Lesley Gonzalez stands in front of the London Shard. In another, Lila and friends pose for a silly selfie in Galway.

Eduroam eliminates Wi-Fi worries during study abroad: Two students’ experience

Wi-Fi is pretty set-it-and-forget it. When you register your device on eduroam at UNC, you can count on connecting to one of UNC’s 12,000 access points all over campus. But did you know eduroam isn’t just a Carolina network? It’s part of a worldwide network of more than 100 partners … Read more





A woman takes notes in a paper notebook while looking at her laptop

Project and change management professionals engage and share at conference

On November 3, the UNC Project and Change Management Community of Practice’s second annual conference engaged and educated attendees with sessions on such topics as team collaboration, time management, prioritizing operational work and projects, and working with student employees. Held via Zoom, the conference drew presenters and attendees from a … Read more




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