ITS Communications expanded ITS News coverage to include frequent pieces to educate readers about ITS tools and best practices for using them, including tips for using Outlook, Zoom, Panopto, softphone and voicemail-to-email. We also amplified our content in central HR’s … Continued
Adam Carter and Ken Whitt both achieved their Boomi certifications. This certification is in preparation to support an upcoming UKG (aka – TIM) upgrade scheduled to go live early next year. Congratulations gentlemen!
ITS Communications expanded ITS News coverage to include frequent pieces to educate readers about ITS tools and best practices for using them, including tips for using Outlook, Zoom, Panopto, softphone and voicemail-to-email. We also amplified our content in central HR’s … Continued
By growing our team and adding skillsets (especially graphic design), ITS Communications was able to: • Create an ITS brand guide, with heavy lifting from Kerry O’Sullivan and Louise Flinn • Redesign the ITS PowerPoint template • Redesign Monday Morning … Continued
Congrats to Riaz Ahmed and Jason Cross for Marie Kondo-ing the ServiceNow backlog. They worked with campus stakeholders to successfully identify and close 146 tickets that were no longer relevant or needed.
We had a baby boom in CE&E in 2022! It was so fun to see our team members become parents and grandparents both again and for the first time! Many a cute baby has snuck onto a Zoom meeting this … Continued
A big thanks to the DAO team! Despite critical team departures this year, they have managed to keep digital accessibility on the forefront of university initiatives. No small feat!
This year ITS Communications built a team of three enthusiastic student workers whose insights into our student population have greatly informed our communication and marketing outreach. Our student workers are Lila Davidson, who joined us in early 2022, and Fall … Continued
Completed the UNC University Leadership Education and Development Program in 2022 after the program was ‘on hold’ for 2 years due to Covid.
Began working on a 2nd graduate degree, published another book, and improved the functionality of the Access Request Coordinator tool.
I wanted to make sure that we recognized the amazing work of everyone involved with the initial release of Carolina Key. This project took a significant amount of time and resources and I am appreciative for leadership supporting this work … Continued
