Rescheduled Porting is a complicated process and is highly regulated by the Federal Communications Commission (FCC). The process to move a group of phone lines, when everything goes according to plan, takes 55 days. This timeline includes time required by … Read more
The COVID-19 pandemic and shift to hybrid and remote working changed our relationships with our office phones. Call forwarding to another number was an option, but things got complicated if you wanted to use a landline and changed locations frequently … Read more
Picture this: you’ve been trying to nail down some details for what feels like weeks, sending emails and playing phone tag. The good news is that you finally have a voicemail with all the details. The bad news is that … Read more
In its multi-year project to migrate University’s phone service to AT&T from Verizon, ITS has now moved about 7,000 phones over to the AT&T network and will soon port its largest batch of phones so far. ITS has 13,500 working … Read more
After months of planning, ITS’ Voice Services unit is starting to migrate the University to a new Voice-over-Internet Protocol (VoIP) phone system. The move to AT&T hosted-cloud service from Verizon Business will take two to three years. Carolina uses an … Read more
This year, UNC-Chapel Hill will begin switching to a new phone system. The current voice services agreement expires in January 2024. “Changing to a new phone system requires a lengthy ‘ramp-up’ period to build out the infrastructure, in addition to porting out phone lines … Read more
