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ITS completes largest phone port to date

September 16, 2022

In its multi-year project to migrate the University’s phone service to AT&T from Verizon, ITS completed its sixth and largest port on September 9. In this batch, the ITS project team migrated 5,828 phones across 55 buildings and 14 divisions.  … Continued

ITS improves student registration process

October 8, 2020

In July, ITS Infrastructure & Operations improved the ConnectCarolina infrastructure to meet the surge in student registration activity due to COVID-19 using a capacity on demand strategy. With the pandemic causing significant changes to courses for the Fall 2020 semester, … Continued

ITS begins project to roll out new phone system for campus

October 6, 2020

After months of planning, ITS’ Voice Services unit is starting to migrate the University to a new Voice-over-Internet Protocol (VoIP) phone system. The move to AT&T hosted-cloud service from Verizon Business will take two to three years. Carolina uses an … Continued

ResNET brings Stream2 to campus residents

July 25, 2019

ResNET, in collaboration with Carolina Housing, has enabled students living on campus to stream cable channels from their mobile devices with the implementation of Stream2. Stream2 allows on-campus residents to stream 80 cable channels from their mobile devices and record … Continued

UNC-Chapel Hill to migrate to a new phone provider

June 25, 2019

This year, UNC-Chapel Hill will begin switching to a new phone system. The current voice services agreement expires in January 2024.   “Changing to a new phone system requires a lengthy ‘ramp-up’ period to build out the infrastructure, in addition to porting out phone lines … Continued

Fiber improves service for Outdoor Education Center

April 2, 2018

Down the hill and through the woods, Carolina’s Outdoor Education Center on Country Club Road needed more reliable and less expensive phone and internet service. The center’s carrier wasn’t promising service improvements any time soon, and leasing an energy company’s … Continued

ITS Communication Technologies highlights 2016-2017 accomplishments

September 22, 2017

During its busy 2016-2017 fiscal year, ITS Communication Technologies worked on many high-profile, high-impact projects. The division finished a 3.5-year project to provide pervasive wireless on the main campus, upgraded network coverage in 45 buildings and boosted Wi-Fi in the … Continued

Five-year VoIP project completed

September 6, 2017

ITS Communication Technologies ported out 9,000 numbers in early 2017 to Verizon Business, and is gearing up to close out the year with an additional 6,000 numbers in December. This brings the total for numbers ported out this year alone … Continued