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ITS helps parents at summer orientations too

September 7, 2016

Throughout the summer–weeks and even months before the start of Fall semester, Information Technology Services Service Desk staffers were equipping parents and students with knowledge about the laptops and tech services available to them through the University. From the ITS … Read more

ITS launches students on their Carolina laptops

August 17, 2016

As the campus bustle resumes following summer break, thousands of UNC-Chapel Hill students are good to go with laptops newly purchased from the University and with mobile devices recently connected to Carolina’s wireless network. ITS serves 3,000 first-year students during … Read more

Local school districts and CRC benefit from partnership

July 15, 2016

The ITS Computer Repair Center (CRC) repairs 250 Lenovo and Apple laptops per month collectively for two local school districts in an arrangement that began in 2013. By partnering with the highly-rated ITS Computer Repair Center, Chapel Hill-Carrboro City Schools … Read more

ResNET student workers embrace serving fellow students

May 6, 2016

  One group within Information Technology Services serves the technology needs of nearly 9,000 individuals and more than 90 buildings and has quite a variety of devices to maintain and troubleshoot. ResNET, which stands for Residential Networking, Education & Technology, … Read more

GPS vests enlighten Carolina football training

January 29, 2016

  Thanks to technology that Information Technology Services rolled out and supports, UNC-Chapel Hill’s football program can collect and analyze detailed information to help optimize player performance and safety. “During workouts, practices, and even games, certain players are wearing vests … Read more

On Site Support helps beef up emergency response

January 26, 2016

  The Information Technology Services unit that supports the technology needs of the Athletics Department can feel good that its work on one recent project bolstered campus safety and emergency response. ITS On Site Support Athletics worked with the Athletics … Read more

Ken Yow retires from his “day job” after 39 years

January 22, 2016

Ken Yow’s “day job” has worked out pretty well. When Yow came to work at UNC-Chapel Hill as a clerk-typist in Group Child Care Consultant Services of the School of Social Work in December 1976, he certainly wasn’t expecting to … Read more

Digital signs enable better communication

January 21, 2016

  Without realizing who is responsible, fans who come watch Carolina’s sports teams play haven’t been able to miss one quite visible way that Information Technology Services has helped the Athletics Department improve ticket operations. ITS On Site Support Athletics, … Read more

On Site Support helps upgrade ticket ops technology

January 20, 2016

UNC-Chapel Hill’s Athletics Department has improved efficiency, data security and customer service within its ticket operations with help from Information Technology Services. ITS On Site Support Athletics, the group that supports the department’s technology needs, has deployed a variety of … Read more

ITS rolls out video tool to assist coaches and players

January 15, 2016

  The Information Technology Services group that provides tech support to the Athletics Department has introduced new technology to the volleyball program that saves coaches several hours of work a day and strengthens teaching and learning. In September, ITS On … Read more

On Site Support deploys Microsoft Surface

January 12, 2016

The Microsoft Surface is the official tablet for the National Football League, as the Microsoft marketing people promote on the website for the device. The Surface is convenient enough for NFL coaches and players to use on the sidelines, in … Read more