ITS employs more than 100 student employees in roles across the organization from tech support to social media marketing. ITS student positions offer valuable real-world work experience, and many positions offer flexible, remote and/or hybrid schedules. Undergraduate and graduate students … Read more

Natalie Gonzalez joined the ITS Communications team as a student worker in June. In this first-person piece, she discusses the assistance she received from ITS during her orientation at UNC-Chapel Hill.   Attending college for the first time promises thrilling opportunities, … Read more

Whether you’re graduating in a few days or next year, two students who are about to graduate share some prep-your-tech-for-graduation tips that they wish had been on their radar sooner. These members of the Class of 2024 want to grab … Read more

Editor’s note: Lesley Gonzalez wrote about her experience using Copilot with Data Protection before wrapping up her time as an ITS Communications student worker. She graduates on May 11 with bachelor’s from the UNC Hussman School of Journalism and Media.  … Read more

Wi-Fi is pretty set-it-and-forget it. When you register your device on eduroam at UNC, you can count on connecting to one of UNC’s 12,000 access points all over campus. But did you know eduroam isn’t just a Carolina network? It’s … Read more

The new Service Desk location in the Frank Porter Graham Student Union is now officially open for walk-in tech support. After nearly a year of planning and construction, you can visit the flagship space just down the hall from Bojangles … Read more

If you ask UNC-Chapel Hill student Jessica Walker what she does as an ITS Change Management intern, she’ll tell you it’s “a little bit of everything.”   Change Management is the group within ITS that communicates and eases technical transitions for … Read more

Whether it’s reading a syllabus on Canvas, going to office hours on Zoom or writing an essay on Microsoft Word, UNC-Chapel Hill students use technology every day. They have many questions and need troubleshooting help for all that technology. Providing … Read more

October is Cybersecurity Awareness Month. All month long, ITS News will highlight this year’s theme: See yourself in cyber. In this article, seeing yourself in cyber means seeing the possibilities for careers in cybersecurity. To learn more about other ways … Read more

Lila Davidson has been a student worker for ITS Communications since March 2022. In this first-person piece, she discusses experiencing her first digital accessibility training with the Digital Accessibility Office, a unit housed within ITS. But first, a little more … Read more

Lee Hyde is the Program Director of ResNET, which is a unit within ITS Customer Experience & Engagement. At ResNET, he’s one of four full-time staff members, 46 student Residential Computing Consultants (RCCs) and 14 student Gaming Assistants. Hyde, who … Read more

Student worker Anne Claire Foreman, a valued member of ITS Communications’ small team, leaves ITS next week for an internship with a Raleigh public relations firm. Foreman, who will graduate in May 2021 from the Hussman School of Journalism & … Read more