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ITS navigates global supply chain disruptions

February 20, 2022

That video game console you covet is out of stock everywhere, the grocery shelf normally packed with canned cat food is bare, and the cost of that bike light in your Amazon shopping cart shot up overnight. Supply chain woes … Continued

Carolina’s laptop requirement reaches 20 years

November 12, 2021

Carolina is marking two decades of requiring undergraduates to have laptops. Since UNC-Chapel Hill instituted that requirement in 2000, ITS’ Carolina Computing Initiative (CCI) has been helping students access laptops that meet University standards. The CCI program launched three years … Continued

EdTech will upgrade Sakai in December

November 19, 2020

Educational Technologies will upgrade the Sakai learning management system to version 20 on December 3. This is after final grades are due to avoid disrupting classes for the Fall semester, given the system will be offline as the upgrade is applied. The … Continued

ITS Software Acquisition changes name

July 24, 2020

After more than two decades, the ITS Software Acquisition group has changed its name to Software Distribution. Software Distribution Manager Greg Neville has been with the group for 20 years. Kimberly Middleton, Site License Coordinator for Software Distribution, has been … Continued

Guidance on hardware repairs while CRC operations are suspended

March 23, 2020

Following the UNC System directive to suspend in-person, non-essential services to help stop the spread of COVID-19, the Computer Repair Center is closed and unable to perform any hardware repairs. Protecting the health, safety and well-being of our campus community … Continued

ITS adopts Raspberry Pi computers to monitor data access speeds

July 29, 2019

ITS Infrastructure & Operations implemented a new approach to monitor data access speeds for its clients by using Raspberry Pi single-board computers. Infrastructure & Operations’ new approach is to run scripts on Raspberry Pi computers. These scripts keep track of … Continued

ITS offers Confluence to faculty and staff

June 6, 2019

ITS is now offering University faculty and staff the Atlassian Confluence documentation platform as a free of charge, centrally funded service. On May 15, when ITS Middleware Services announced the general availability of this collaboration tool, it was no ordinary announcement … Continued

Alertus Desktop Notification now available on campus

December 13, 2017

The newest addition to the Alert Carolina Emergency Notification System is now available for desktop and laptop Windows and Mac OS computers on the UNC-Chapel Hill campus. Alert Carolina is now offering the Alertus Desktop Notification client to campus as … Continued

Survey: Users satisfied with Carolina Computing Initiative

December 11, 2017

The Carolina Computing Initiative (CCI) program found that an overwhelming majority of respondents were satisfied — either “extremely” or “somewhat” — with the selection and quality of offered computer models, the software pre-load and the CCI program overall. CCI, a … Continued