Calvin Groves, previously director of information technology with the School of Education, takes the helm of the ITS Service Desk today, March 21. He replaces Ingrid Camacho, who retired at the end of February after a long career with the … Continued

Customer Case Study Professor Wei You has been a faculty member, also the present Chair, in the UNC-Chapel Hill Department of Chemistry since 2006. His lab has been collaborating with Shubin Liu, Ph.D., at ITS Research Computing since 2008. This … Continued

This is the second in an occasional series of profiles of Carolina’s IT professionals who serve as liaisons in the Information Security Liaison (ISL) program, led by the Information Security Office within ITS.  Charlie Patton Position: Desktop Computing Administrator and … Continued

Dennis Schmidt, Assistant Vice Chancellor and Chief Information Security Officer, will retire effective April 1, after serving the University for more than 24 years. Schmidt has overseen the Information Security and Identity Management teams since 2018. For the three years … Continued

This is the first in an occasional series of profiles of Carolina’s IT professionals who serve as liaisons in the Information Security Liaison (ISL) program, led by the Information Security Office within ITS.  Hínár György Polczer Position: Technical Support Analyst, … Continued

The leader of the ITS Service Desk is retiring. Ingrid Camacho, whose last day is February 28, has worked for the Service Desk since it formed more than two decades ago. Camacho initially was hired as a contractor. In advance … Continued

Tech Support Specialist Leslie Kreizman, one of three ITS team members who support University administrators at more than 15 campus locations, is retiring at the end of this month. She has worked for ITS for more than two decades. Early … Continued

In its multi-year project to migrate University’s phone service to AT&T from Verizon, ITS has now moved about 7,000 phones over to the AT&T network and will soon port its largest batch of phones so far. ITS has 13,500 working … Continued

The Information Security Office has named Alex Everett as information security operations manager. In his new role effective January 10, Everett will help manage ISO’s Operations and Incident Handling team and the Network Security team. He previously led ISO’s IT … Continued

ITS Digital Services has created a new WordPress plugin that improves functionality, offers additional customization options, and addresses accessibility issues. Digital Services developed the plugin to replace two legacy plugins that caused accessibility issues and were no longer supported by … Continued

Lee Hyde is the Program Director of ResNET, which is a unit within ITS Customer Experience & Engagement. At ResNET, he’s one of four full-time staff members, 46 student Residential Computing Consultants (RCCs) and 14 student Gaming Assistants. Hyde, who … Continued

This month, for Cybersecurity Awareness Month, we introduce you to the IT Security Architecture team within the Information Security Office (ISO). It is one of four teams within the ISO along with the Network Security team, the Operations and Incident … Continued