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ITS student employees learn skills; add value

January 14, 2025

ITS employs more than 100 student employees in roles across the organization from tech support to social media marketing. ITS student positions offer valuable real-world work experience, and many positions offer flexible, remote and/or hybrid schedules. Undergraduate and graduate students … Read more

2024 ITS year in review

December 18, 2024

As ITS leads UNC-Chapel Hill in planning, implementing and maintaining the University’s technology services, we’re a group that’s always in motion. Updates, upgrades, new services and operational work keep teams of ITS staffers and collaboration partners busy all year long. … Read more

DAO launches new website, refreshes visual identity

August 5, 2024

The Digital Accessibility Office at UNC-Chapel Hill is celebrating its fifth anniversary with the launch of a new website and a refreshed visual identity. The new website and visual identity are part of the Digital Accessibility Office’s ongoing efforts to … Read more

ITS acts to protect UNC’s email reputation

February 2, 2024

Protecting email reputation Behind the scenes, ITS teams have worked for months to untangle decades of email settings at UNC. In addition to configuring DMARC on 160 UNC domains and subdomains, teams have identified technical changes that will further protect … Read more

Be a good sender: bulk mail best practices to protect UNC

January 26, 2024

In February, two major email providers, Gmail and Yahoo, will begin strengthening sender requirements to fight spam. Google will implement major changes on February 1 and Yahoo said changes will take effect sometime during the month. If you send bulk … Read more

ConnectCarolina refresh coming January 4

January 3, 2024

Beginning January 4, ConnectCarolina will have a new look with a visually refreshed landing page at connectcarolina.unc.edu. The overall ConnectCarolina experience will remain the same. Three ITS teams collaborated to bring the new landing page to campus. Enterprise Applications, which … Read more

Help Portal refresh brings better user experience

March 23, 2023

Starting later today, March 23, users will have a new experience when they visit UNC’s Help Portal. The Help Portal is one of the most-used UNC-Chapel Hill websites. In 2022, more than 175,000 records — chats, submitted incidents and other … Read more

ITS soft launches internal branding guide

September 6, 2022

Today, ITS Communications rolls out a new branding guide. The new ITS brand guide introduces ITS-specific colors, design elements and writing style while remaining strongly aligned with the University brand identity. Creating a cohesive look across ITS interfaces and services … Read more

Kim Vassiliadis gains new title, outlines priorities

May 13, 2022

Kim Vassiliadis, who has worked for ITS for seven years, has gained a new title: Director, Digital Experience & Communications. Effective as of April, Vassiliadis’ new title reflects the new responsibilities she gained with the ITS reorganization in July 2021 … Read more