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ITS soft launches internal branding guide

September 6, 2022

Today, ITS Communications rolls out a new branding guide. The new ITS brand guide introduces ITS-specific colors, design elements and writing style while remaining strongly aligned with the University brand identity. Creating a cohesive look across ITS interfaces and services … Continued

ITS Networking releases biannual report

August 18, 2022

The first line of the newest ITS Networking biannual report, chronicling the work done in the first half of 2022, sums it up: “projects, projects and more projects.” Ryan Turner, interim Director of Networking, said of the last six months, … Continued

John McGee named Research Computing AVC

June 20, 2022

John McGee has been appointed as Assistant Vice Chancellor for ITS Research Computing after serving as interim Director of the UNC-Chapel Hill group since March 2019.  Research Computing presents institutionally scoped research cyberinfrastructure to faculty, post-docs, staff, students and research … Continued

Dave Scott starts work today as MDS manager

May 31, 2022

Dave Scott steps into the role of ITS Managed Desktop Services (MDS) manager today, May 31, after nearly 22 years with the Chapel Hill-Carrboro City Schools. Scott replaces Anne Vail, who served as MDS manager from 2016 to 2021. Experience … Continued

ITS retires Remedy after 22 years of use

April 18, 2022

ITS has decommissioned the platform that the University used for more than two decades for such cornerstone applications as processing help and computer repair tickets. Carolina had used the BMC Remedy platform since 1998. The ITS Service Management Platform Team … Continued

Information Security leader Dennis Schmidt to retire

March 4, 2022

Dennis Schmidt, Assistant Vice Chancellor and Chief Information Security Officer, will retire effective April 1, after serving the University for more than 24 years. Schmidt has overseen the Information Security and Identity Management teams since 2018. For the three years … Continued

Phishers are sending malicious links through shared Google docs

December 17, 2021

On December 16, Dennis Schmidt, Chief Information Security Officer, sent out this formal notice asking campus to be super vigilant against increasingly sophisticated cyber criminals. This week our campus was targeted by phishing attacks using a radically different and alarming … Continued

ITS makes organizational adjustments

July 23, 2021

ITS has made some organizational adjustments, effective July 1. These changes are oriented toward three primary aims: realize substantial budget/expense reductions as directed optimize and consolidate the management of ITS increase operational efficiency and effectiveness of ITS, with a particular … Continued