Beginning January 4, ConnectCarolina will have a new look with a visually refreshed landing page at connectcarolina.unc.edu. The overall ConnectCarolina experience will remain the same. Three ITS teams collaborated to bring the new landing page to campus. Enterprise Applications, which … Read more
Artificial Intelligence (AI) is one of the hottest trends of 2023, and last month, UNC began offering an institutionally scoped generative AI tool, now known as Microsoft Copilot with Data Protection. The tool was originally named Bing Chat Enterprise and … Read more
Beginning tomorrow, November 8, UNC faculty and staff will have access to a new enterprise AI tool — Bing Chat Enterprise. Microsoft Bing Chat Enterprise is an institutionally-scoped version of Bing Chat, an AI-powered assistant. Bing Chat Enterprise is a … Read more
ITS Identity Management (IdM), has a new name, effective immediately. The unit is now Identity & Access Management, or IAM. Celeste Copeland, Manager of IAM, said that new name “reflects that we are responsible not just for management of credentials, … Read more
A good tech tip is that if you’re having trouble accessing an ITS service like Canvas, Time Information Management (TIM), ConnectCarolina, or Wi-Fi, you should check ITS Status. Subscribe and customize To subscribe, visit ITS Status, click the “subscribe to … Read more
Beginning June 26, ITS will require current and former students to use Duo Security (Duo) to provide stronger identity verification before logging into ConnectCarolina. Many users will have a second option to verify their identity — Carolina Key. Duo is … Read more
On May 30, ITS launched a new system that enables major improvements to communicating when ITS systems and services are not working normally. The new centralized monitoring platform, Opsview, will soon be fully integrated with ITS’ existing notification platform and … Read more
Next semester, Tar Heels will have another place to go for in-person tech help. ITS is opening an ITS Service Desk location in the Frank Porter Graham Student Union. The new space will be on the lower level of the … Read more
CCI Printing, the cross-campus printing service used by students and staff alike, is getting a new name —the Carolina Print Hub. Last year, more than 20,000 unique users printed more than 2.5 million pages with CCI Printing. The Carolina Print … Read more
Starting later today, March 23, users will have a new experience when they visit UNC’s Help Portal. The Help Portal is one of the most-used UNC-Chapel Hill websites. In 2022, more than 175,000 records — chats, submitted incidents and other … Read more
Chelsea Porter has been named head of the Digital Accessibility Office (DAO), effective today, February 20. Porter first joined the DAO as a digital accessibility consultant in early 2020 and has served as Interim Head of the Digital Accessibility Office … Read more
Today, February 6, Paul Rivers takes the helm as UNC-Chapel Hill’s next Chief Information Security Officer (CISO) and Assistant Vice Chancellor for Information Security. The role was previously held by Dennis Schmidt, who retired in April 2022 after 24 years … Read more
