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Campus network marks 20 years

November 17, 2015

UNC-Chapel Hill’s network has reached the 20-year milestone. Attendees of the CTC Retreat in October celebrated the anniversary with cake as well as a trip down memory lane via Jim Gogan, Assistant Vice Chancellor of Communication Technologies at Information Technology … Continued

Securing Wi-Fi with eduroam

October 8, 2015

In a guest post for National Cyber Security Awareness Month, Jim Gogan, Assistant Vice Chancellor for Communication Technologies at Information Technology Services, explains how UNC-Chapel Hill’s new primary wireless connection eduroam can ensure the most secure transmission of both your … Continued

VoIP project moves into cleanup phase

September 21, 2015

With the completion of the 16th port on Friday, September 4, ITS has now moved into the second phase of the major, multi-year Voice-over-Internet Protocol project. For the past three years, the VoIP project has been all about changing out … Continued

ITS names new Assistant Vice Chancellors

August 20, 2015

UNC-Chapel Hill Information Technology Services has announced the names of the two people who will join the senior leadership team. Sandra Germenis will join ITS on September 1 as Assistant Vice Chancellor for User Support & Engagement. She’s coming to … Continued

Mobile-Friendly Single Sign-On Page Launches

August 5, 2015

At 5PM on Wednesday, August 5, ITS will introduce an improved single sign-on (SSO) login page. The new login screen will be mobile-friendly, making it easier for you to sign in to technology services from your tablet and mobile devices. … Continued

New enrollment model for eduroam launches

August 3, 2015

The beta enrollment model for eduroam migrates to the production enrollment model for the entire campus on Monday, August 3, starting at 5:30 p.m. and finishing by 8 p.m., at the latest. Following this migration, you will configure a system … Continued

July 31 network service-continuity testing

July 30, 2015

On Friday, July 31, at 5:30 p.m., ITS Communication Technologies will conduct a service-continuity test. The purpose of this test is to ensure appropriate redundancy measures are in place for critical campus IT architecture. The importance of continuity testing ITS … Continued

More than 85% of phone lines now operate on VoIP

July 27, 2015

ITS Communication Technologies changed another 961 phone lines to the Voice-over-Internet Protocol system on Friday, July 24. That brings the number of phone lines converted over from the legacy AT&T Centrex phone system to 17,000-plus of the 20,000 in the … Continued