What happens when two UNC universities with shared resources decide to both implement eduroam–and confuse your wireless configuration while they’re at it? In this case, staff of UNC-Chapel Hill Information Technology Services and at UNC-Asheville worked together to implement a … Read more

UNC-Chapel Hill Information Technology Services has continued its journey into server and storage virtualization with a next-generation virtualization infrastructure. ITS accomplished this by: 1. Realigning staff to better support the work load 2. Adopting automation strategies to create efficiencies 3. … Read more

Brian Fodrey, Assistant Dean for Information Technology, UNC-Chapel Hill School of Government, was one of 14 members of a campus committee that examined Carolina’s web-conferencing use and issued a report in February 2016. Made up of members from the University’s … Read more

On Cinco de Mayo, Information Technology Services retired the University’s mainframe computer, the environment that housed Carolina’s legacy student information, financial reporting and payroll systems. Mainframe used for more than 40 years The computer was used for large-scale computing for … Read more

Within UNC-Chapel Hill Information Technology Services’ Communication Technologies group, Transport Operations team members are always on the go. ITS Transport Operations is responsible for the installation and maintenance of transport cable on campus, which means all those types of lines … Read more

  Some 20,000 new phones later, Information Technology Services has nearly finished UNC-Chapel Hill’s transition to a Voice-over-Internet Protocol (VoIP) phone system. This effort replaced a 30-year-old technology and saved more than $2 million a year. Porting began in 2012 … Read more

  Fiber is what enables us to communicate on campus. For many of us, that’s where our understanding of fiber-optic cable ends. Fiber, for the record, is what digital data travels through in the form of pulses of light. Essential, … Read more

When the main power supply to the UNC-Chapel Hill campus fails, each campus building has a battery in a large, black box that automatically kicks in, preventing power blips and outages — at least as long as the juice in … Read more

Now on the job for two months at Information Technology Services, Assistant Vice Chancellor Dennis Schmidt said he’s been impressed by the professionalism of the ITS staff, pleased by the level of coordination among the ITS groups and touched by … Read more

UNC-Chapel Hill’s network has reached the 20-year milestone. Attendees of the CTC Retreat in October celebrated the anniversary with cake as well as a trip down memory lane via Jim Gogan, Assistant Vice Chancellor of Communication Technologies at Information Technology … Read more

In a guest post for National Cyber Security Awareness Month, Jim Gogan, Assistant Vice Chancellor for Communication Technologies at Information Technology Services, explains how UNC-Chapel Hill’s new primary wireless connection eduroam can ensure the most secure transmission of both your … Read more

With the completion of the 16th port on Friday, September 4, ITS has now moved into the second phase of the major, multi-year Voice-over-Internet Protocol project. For the past three years, the VoIP project has been all about changing out … Read more