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Carolina introduces voicemail-via-email

January 13, 2015

Since UNC-Chapel Hill started providing the service last summer, some 400 campus phone customers have opted to add a feature that enables them to receive audio voicemail messages via email. ITS began offering unified messaging as a convenience to campus … Read more

Security in the cloud: Q&A with Stan Waddell

October 23, 2014

Watch this week’s Tech on the Street video to learn more about the cloud, and then read our interview with Stan Waddell, Assistant Vice Chancellor for IT Infrastructure and CTO. Stan shares best practices and insights on cloud storage security. … Read more

Pervasive campus Wi-Fi initiative

August 5, 2014

Following on the heels of the recently-completed ResNet Wi-Fi Upgrade, ITS Communication Technologies is now beginning a 42-month project to provide pervasive Wi-Fi coverage within all remaining campus buildings. Inasmuch as less than 35% of campus within-building space presently has … Read more

Carolina residence halls welcome Wi-Fi

August 2, 2014

With support and encouragement from the Residence Hall Association, ITS and University Housing and Residential Education completed the Wi-Fi expansion in half the scheduled time for the project. The departments completed the work in early 2014 instead of at the … Read more

Network connectivity advancements continue

January 28, 2014

Over the past several months, Information Technology Services (ITS) has made significant enhancements to the wireless coverage and security of the campus network. The following briefly describes the completed and progressing network centric initiatives. Additional information on all of these … Read more

Service order freeze and VoIP

January 10, 2012

Over the course of the next two to three years, Information Technology Services (ITS) Communication Technologies (Comm Tech) is replacing the legacy AT&T Centrex phone service with a new, hosted, Voice Over Internet Protocol (VoIP) system from Verizon Business – … Read more

ITS offers Network Attached Storage to campus

November 17, 2011

A new Network Attached Storage (NAS) service that provides a storage environment allowing for shared administration is now available to campus. The ITS Open Systems group manages the backend storage and space allocations while departmental administrators manage security groups and … Read more