First major upgrade in years This project was the first major upgrade to TIM in years. UNC-Chapel Hill’s TIM upgrade launched in the spring after two years of work. The project was a collaboration between ITS; Payroll Services, a department … Read more

When you store your life online, it’s easy to become a data hoarder. But the stuff you store carries a financial and environmental cost — here are three ways you can cut down your digital clutter and reduce your footprint. … Read more

When we think of University employees, we picture them conducting their day-to-day work in support of the campus community. Some staff members, though, tackle a whole extra layer of work related to their service to Carolina. ITS’ Gina Fogelsonger is … Read more

The CrowdStrike “blue screen of death” event that began on July 19 affected at least 8.5 million computers worldwide and is being called the biggest IT outage in history. Early rough estimates put the cost to organizations and individuals in … Read more

Before you reply to a phishy email that might lead to identity theft, pay a background check fee, accept a package or cash a check for supplies — take a minute to be skeptical and scam savvy. Ask yourself, does … Read more

Natalie Gonzalez joined the ITS Communications team as a student worker in June. In this first-person piece, she discusses the assistance she received from ITS during her orientation at UNC-Chapel Hill.   Attending college for the first time promises thrilling opportunities, … Read more

For many, summer is a time for rest, relaxation and soaking up sunshine. For ITS, it’s one of the busiest times of the year. Because fewer students are on campus, it’s an ideal time to undertake major work to improve … Read more

The Digital Accessibility Office at UNC-Chapel Hill is celebrating its fifth anniversary with the launch of a new website and a refreshed visual identity. The new website and visual identity are part of the Digital Accessibility Office’s ongoing efforts to … Read more

On July 9, ITS expanded the UNC-Guest Wi-Fi network, enabling visitors to connect to Wi-Fi from more parts of campus. The expanded wireless network is more convenient for guests and streamlines operations for campus IT personnel. Before the UNC-Guest expansion, … Read more

At Carolina, there aren’t many phrases you’ll hear as often as “what’s your Onyen?” And while the “only name you’ll ever need” may not be as majestic as the Old Well or as mighty as Rameses, it’s an undeniably essential … Read more

Connect to eduroam Connecting to Wi-Fi is probably the first thing you do when you get new tech or visit a new location. At UNC, we recommend students, faculty and staff connect to eduroam, UNC’s primary — and most secure … Read more

Two ITS managers who reported to Assistant Vice Chancellor Steve Haring until his retirement a few weeks ago have been elevated to executive director positions and will assume part of their former boss’ duties. Now Wanda Boone is Executive Director … Read more