Tech tip: Two-factor authentication

October 9, 2014

This video is courtesy of the Stop.Think.Connect campaign as part of the National Cyber Security Awareness Month.   As big data breaches such as those targeting Home Depot and Target increasingly grab headlines, one security tool with a technical-sounding name … Continued

How to stay secure on public WiFi networks

October 7, 2014

While out and about, you pull out your mobile device and several public wireless networks pop up. Those free WiFi connections entice you as you mindfully consider your mounting data usage charges. Considering all the information security threats out there, … Continued

Customer case study: Lachonya Williams

September 23, 2014

In your role as Assistant Dean of Human Resources for the College of Arts & Sciences, how you will use the new ConnectCarolina system? My role has responsibilities that encompass both EPA and SPA personnel issues, faculty, EPA non-faculty, staff, … Continued

ConnectCarolina promises data analytics feast

September 18, 2014

ConnectCarolina will enable tremendous reporting capabilities for UNC-Chapel Hill. While ConnectCarolina will provide all sorts of new capabilities upon go-live October 1, one capability is universally captivating campus administrators: reporting. For some, all the reporting that ConnectCarolina and a new … Continued

5 questions with Frances Dykstra

September 9, 2014

Frances Dykstra, Assistant Vice Chancellor for ITS Enterprise Applications, is leading her team and campus collaborators as they prepare to launch a significant new component of ConnectCarolina on Oct. 1. We asked for a sneak peak into the project. How … Continued

Faces of ITS: Q&A with Anita Collins

September 2, 2014

Title: Change Management Senior Analyst, ITS Enterprise Applications Time with ITS: 4.5 years Personal: Anita was an Air Force brat who lived in Holland and Germany as a kid before settling in Fayetteville, Tenn. She lives in Chapel Hill with … Continued

IT Response Center featured on UNC News

August 22, 2014

This article is republished with permission from UNC News.   When students first arrive on Carolina’s campus, the Information Technology Response Center (ITRC) braces for what’s to come. Sometimes it’s simple, helping a customer set up their computer. Other times, … Continued

Fall welcome message from CIO Chris Kielt

August 19, 2014

Dear Carolina community, Welcome – and welcome back – to all of our students, faculty and staff members. As we prepare to start the new academic year, I’d like to tell you about a few important technology-related resources and services … Continued

ITS launches new and improved website

August 17, 2014

Welcome to the new, redesigned ITS website. Launched on August 18, the new look represents months of work to better serve our customers. The new site features: A clean, modern design that is easier to use and navigate Icon-based design … Continued