Kim Vassiliadis, who has worked for ITS for seven years, has gained a new title: Director, Digital Experience & Communications. Effective as of April, Vassiliadis’ new title reflects the new responsibilities she gained with the ITS reorganization in July 2021 … Read more
This is the third in an occasional series of profiles of Carolina’s IT professionals who serve as liaisons in the Information Security Liaison (ISL) program, led by the Information Security Office within ITS. Mark Ingram Position: Infrastructure and Technical Support … Read more
John Mack, Assistant Vice Chancellor of ITS Infrastructure & Operations, is leaving UNC-Chapel Hill on June 1 for new opportunities at Cornell University. Cornell recruited both him and his wife, Elaine Westbrooks, Vice Provost for University Libraries and University Librarian. … Read more
Duo is one of the multi-factor authentication tools that the University uses to keep our systems safe and stay ahead of security threats. After you log in with your Onyen and password, Duo prompts you to authenticate using a second … Read more
When the Digital Accessibility Office (DAO) launched in 2019, one of its primary goals was to build awareness of digital accessibility across campus. It was a challenge for a small team at a large University — only four staff to … Read more
If Earth Day has you “thinking green,” don’t forget about technology. It’s easy to see how working from home reduces our personal environmental footprint, whether that’s by commuting less and burning fewer fossil fuels, using fewer dry-cleaning services or by … Read more
ITS has decommissioned the platform that the University used for more than two decades for such cornerstone applications as processing help and computer repair tickets. Carolina had used the BMC Remedy platform since 1998. The ITS Service Management Platform Team … Read more
As of today, April 5, if you have Duo installed and forget your Onyen password, you can use Duo to reset your password at onyen.unc.edu. Duo confirmation replaces the challenge questions. ITS changed how passwords are reset to simplify the … Read more
Have you ever wondered how you’re able to use your phone or other mobile devices as you walk from building to building on campus? Whether sharing a Word document, checking Sakai or updating your socials, data mobility makes it possible … Read more
The Digital Accessibility Office (DAO) now has an online self-paced version of its popular Digital Accessibility Awareness training. The goal of this introductory training is to teach the campus community about digital accessibility and how campus members can apply it … Read more
Calvin Groves, previously director of information technology with the School of Education, takes the helm of the ITS Service Desk today, March 21. He replaces Ingrid Camacho, who retired at the end of February after a long career with the … Read more
Customer Case Study Professor Wei You has been a faculty member, also the present Chair, in the UNC-Chapel Hill Department of Chemistry since 2006. His lab has been collaborating with Shubin Liu, Ph.D., at ITS Research Computing since 2008. This … Read more
