This summer, ITS is starting to upgrade the University’s Oracle software to a newer version. The upgrade, which ITS Infrastructure & Operations expect to complete by November, will monumentally change the way ITS configures the infrastructure of Carolina’s databases. With … Read more

As some UNC-Chapel Hill employees return to campus and the University prepares for students to come back in August, ITS has a few teams that never left. The ITS Operations Center is one ITS group that has maintained its campus … Read more

College campuses across the country, including UNC-Chapel Hill, continue to be high-value targets for phishing campaigns. Access to our digital resources – from research to emails to financial information – is prized by online criminals. For example, phishers often use stolen credentials to receive … Read more

ITS Enterprise Applications has launched another round of “Most” Lunches to recognize hands-on users of ConnectCarolina and to learn from attendees what works and what can be improved in the ConnectCarolina system. The monthly lunches also enable peer-to-peer sharing of … Read more

In January, ITS Digital Services delivered a new custom WordPress website to the University’s Arts Everywhere group. The website provides Arts Everywhere with the comprehensive platform the organization needs to communicate about the initiative — what Arts Everywhere is, its … Read more

Since rolling out a new exam-scanning system last semester, ITS cut the average wait time for instructors as well as ITS’ own staff time to provide the service in half. Launched on campus in Fall 2017, InstructorTools by DigitalDesk also … Read more

The new Carolina Planning website better serves the department’s needs while also attracting attention. Since ITS Digital Services created and launched the WordPress website for the Department of City and Regional Planning in October, other UNC-Chapel Hill departments have been … Read more

ITS ResNET doesn’t rest. ResNET, the program that provides onsite IT support, education and the technology infrastructure for UNC-Chapel Hill residence halls, has been as busy as ever the last few months. ResNET, which is short for Residential Networking, Education & … Read more

During the 2016-2017 fiscal year, ITS Teaching & Learning upgraded the Sakai to version 11.2, marking the first time that ITS had upgraded a learning management system at UNC-Chapel Hill between Fall and Spring semesters. In other accomplishments over the past … Read more

Beginning on September 18, 2-Step Verification will be required to access campus VPN. 2-Step helps to keep your account and the entire campus community secure.  2-Step Benefits The main benefit of activating 2-Step Verification is a significant increase in protection of your account from … Read more