Skip to main content

Web Professionals group relaunches

November 22, 2023

In late October, the Web Professionals group officially relaunched with its first meeting since early 2020. The virtual town hall attracted 50 attendees from across campus. Rachell Underhill, director of web and information systems for The Graduate School, is one … Read more

New Service Desk location opens in Student Union

August 17, 2023

The new Service Desk location in the Frank Porter Graham Student Union is now officially open for walk-in tech support. After nearly a year of planning and construction, you can visit the flagship space just down the hall from Bojangles … Read more

Carolina Gaming Arena gains upgrade

August 3, 2023

On July 24, the ITS ResNET team went to work upgrading the Carolina Gaming Arena. In fact, it was the “first big upgrade to the gaming arena since it was opened,” said Savannah Dunn, ResNET’s Assistant Program Director of Residential … Read more

ResNET Director Phil Young embraces leadership

May 12, 2023

ResNET Director Phil Young’s experience spans industries, but there’s a certain quality that has been the common thread throughout his career. “What weaved everything together for me has always been leadership and management,” Young said. That’s one of the things … Read more

Help Portal refresh brings better user experience

March 23, 2023

Starting later today, March 23, users will have a new experience when they visit UNC’s Help Portal. The Help Portal is one of the most-used UNC-Chapel Hill websites. In 2022, more than 175,000 records — chats, submitted incidents and other … Read more