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Go green! Reduce, reuse and recycle your tech

April 22, 2024

This Earth Day, think about how you can reduce, reuse and recycle your tech. The tech we use impacts the environment throughout its entire lifecycle, but you can do a few things to make your environmental footprint a little smaller. … Read more

ITS to roll out new customer support tool this summer 

April 1, 2024

ITS is preparing to move the University’s customer support tool from ServiceNow to TeamDynamix. The target is to switch platforms this summer. ITS deployed ServiceNow in 2019 as a full-service replacement for ticketing system Remedy, which ITS fully decommissioned in … Read more

Michael Triplett named ITS Digital Services Manager

March 18, 2024

Michael Triplett has been selected as Manager of ITS Digital Services after serving as the interim manager since last April. “We are very fortunate to have such a highly qualified candidate already on the Digital Services team,” said David Eckert, … Read more

UNC to host first HighEdWeb North Carolina regional conference

February 16, 2024

UNC-Chapel Hill will host the first ever HighEdWeb North Carolina regional conference at the the UNC Kenan-Flagler Business School on June 18. “This one day, in-person event will provide new and exciting professional development and networking opportunities for higher education … Read more

Need tech help? It’s as easy as ABC

January 17, 2024

At some point in your journey at Carolina, you’ll probably need tech help or have a question about technology. Whether you’re having issues printing, connecting to campus Wi-Fi, have questions about software or tech services at UNC or think your … Read more

ConnectCarolina refresh coming January 4

January 3, 2024

Beginning January 4, ConnectCarolina will have a new look with a visually refreshed landing page at The overall ConnectCarolina experience will remain the same. Three ITS teams collaborated to bring the new landing page to campus. Enterprise Applications, which … Read more