Skip to main content

What you need to know about Splunk at ITS Middleware

April 12, 2017

In the fifth post of a Getting to Know series about ITS Middleware Services, the Middleware team shares statistics that enlighten us about the use of Splunk at UNC-Chapel Hill. The group also outlines the ways that it is expanding … Continued

ITS collaborates on wireless solution at UNC-Asheville

August 12, 2016

What happens when two UNC universities with shared resources decide to both implement eduroam–and confuse your wireless configuration while they’re at it? In this case, staff of UNC-Chapel Hill Information Technology Services and at UNC-Asheville worked together to implement a … Continued

GPS vests enlighten Carolina football training

January 29, 2016

  Thanks to technology that Information Technology Services rolled out and supports, UNC-Chapel Hill’s football program can collect and analyze detailed information to help optimize player performance and safety. “During workouts, practices, and even games, certain players are wearing vests … Continued

On Site Support helps beef up emergency response

January 26, 2016

  The Information Technology Services unit that supports the technology needs of the Athletics Department can feel good that its work on one recent project bolstered campus safety and emergency response. ITS On Site Support Athletics worked with the Athletics … Continued

Digital signs enable better communication

January 21, 2016

  Without realizing who is responsible, fans who come watch Carolina’s sports teams play haven’t been able to miss one quite visible way that Information Technology Services has helped the Athletics Department improve ticket operations. ITS On Site Support Athletics, … Continued

On Site Support helps upgrade ticket ops technology

January 20, 2016

UNC-Chapel Hill’s Athletics Department has improved efficiency, data security and customer service within its ticket operations with help from Information Technology Services. ITS On Site Support Athletics, the group that supports the department’s technology needs, has deployed a variety of … Continued

ITS rolls out video tool to assist coaches and players

January 15, 2016

  The Information Technology Services group that provides tech support to the Athletics Department has introduced new technology to the volleyball program that saves coaches several hours of work a day and strengthens teaching and learning. In September, ITS On … Continued

On Site Support deploys Microsoft Surface

January 12, 2016

The Microsoft Surface is the official tablet for the National Football League, as the Microsoft marketing people promote on the website for the device. The Surface is convenient enough for NFL coaches and players to use on the sidelines, in … Continued

On Site Support tackles most data recovery in-house

December 22, 2015

Information Technology Services On Site Support used to send hard disk drives and other disks that people considered “dead” to outside data recovery vendors. For trying to recover the data, those outside firms would charge the University $1,000 or more … Continued

Admissions tech support is fun because no two days are alike

December 10, 2015

In his job of supporting the technology needs of Undergraduate Admissions, Larry Heimer considers himself a generalist. Over at Jackson Hall, where recruiters work from the first floor and workers process applications from the basement, no two days are alike … Continued

On Site Support serves about 3,000 customers

December 3, 2015

  Employees of one Information Technology Services group are as much a part of their customers’ sites as they are ITS. The dozen members of the On Site Support staff are embedded with the departments they serve, immersing themselves into … Continued